Crystal Grimes

Maintain a teller drawer to perform bank transactions.

Organize, stock, and maintain the teller window area.

Maintain friendly and professional customer interactions.

Execute customer transactions, including deposits, withdrawals, and checks.

Collect member loan payments.

Rapidly and efficiently prepare customer and change orders.

Sell cashier's checks.

Answer telephone inquiries on banking products including checking, savings,loans, and lines of credit.

Provide high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions.

Built and maintained excellent customer relationships through timely response to inquire and going above and beyond to accommodate unusual requests.

Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail.

Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.

Acted as the first point of contact to greet and welcome customers in a friendly, courteous manner.

Processed accounts receivable and accounts payable.

Input all documents into the records management system.

Communicated with staff and coworkers frequently about special needs and requests.

Kept reception area clean and neat to give visitors positive first impression.