Crystal Grullon
St Augustine,FL
Summary
Dynamic bilingual professional with expertise in administrative support and talent acquisition, seeking a full-time position that offers both challenge and opportunities for growth. Committed to delivering exceptional customer service and fostering collaborative relationships within diverse teams. Proven ability to leverage skills in fast-paced environments, consistently creating positive impressions and contributing to organizational success. Prepared to bring a proactive approach and strong work ethic to enhance operational efficiency and team performance.
Overview
13
13
years of professional experience
Work History
Talent Acquisition Partner
Taylor Morrison
REMOTE
02.2023 - 02.2026
- Build the candidate talent pool by seeking out and building relationships with top talent for current and future job openings.
- Develop position specific hiring plans and sourcing strategies for all levels and hard to fill key positions ensuring there is an understanding of the attitude, personality, ability, and skill set needed for a position. Prescreen candidates for hiring managers, assist with second interviews, conduct candidate debrief discussions, and offer choice recommendations.
- Cultivated partnerships with hiring managers to design and implement effective sourcing strategies.
- Effectively utilize personality assessments, behavioral based interviews, and work-related tests to ensure an effective and accurate targeting of candidate.
- Utilize social media recruiting/networking sites like Facebook, LinkedIn, Twitter, etc. to capitalize on personal networks, as well as advertise job openings.
- Supported hiring managers by providing training on Workday applicant tracking system and talent acquisition processes including candidate prescreening, assessments, interviewing, selection, reference checks, background investigations, offer preparation, salary discussions, and onboarding procedures.
Talent Acquisition Coordinator
Taylor Morrison
02.2022 - 02.2023
- Coordinate, schedule and manage telephone, video, and in-office interviews while working directly with candidates and Hiring Managers
- Monitor pre-employment screenings for all prospective employees.
- Monitor and respond to all inquiries from the general recruitment email.
- Coordinate travel and candidates’ accommodations
- Initiate relocation for external candidates along with internal transfers
- Handle candidates’ expense reports
- Provide follow-up correspondence to candidates on recruiting status.
- Schedule new hire orientation with People Services department
- Perform other HR or coordinator tasks as required by the Talent Acquisition Team
- Provide analytical and well-documented recruiting reports.
Talent Acquisition Coordinator
Brooks Rehabilitation
Jacksonville, FL
02.2021 - 02.2022
- Assist in the coordination and administration of routine talent acquisition transactions.
- Requisition creation and monitor candidate management
- Support recruiters with offer letters, reference checks, and other duties as needed
- Provide administrative support regarding recruitment to the HR team
- Oversee candidate screening and interview scheduling coordination across several locations
- Working ATS to support administrative recruitment functions, track candidates, and generate weekly reports.
- Assist with sourcing candidate as needed
- Liaison for the administrative and clinical internship process
- Attend and coordinate job fairs.
Recruiting Coordinator/ Human Resource Assistant
Fanatics
Jacksonville, FL
08.2020 - 02.2021
- Host virtual hiring event/ assist virtual orientation
- Run background checks for incoming applicants
- Send out offer letters and onboarding documents
- I9 verifications
- Updates timesheets for candidates and verify timecards
- Print out badge for new employees
- Assist candidates with payroll questions and pay stub concerns.
- Updated payroll
- Fill out employee verification forms
Account Executive
HCI Group
Jacksonville, FL
12.2019 - 08.2020
- Coordinate meetings for SVP according to region
- Assist in marketing the company
- Help fill positions for IT openings
- Coordinate meetings for EMR upgrades.
Medical Administrative Assistant
Mayo Clinic
Jacksonville, FL
05.2019 - 12.2019
- Function as an ambassador by serving as a liaison in every specialty
- Appoint lead trainer for new hired medical staff with customized training to ensure smooth execution of departmental functions
- Coordinate on-boarding and recruitment for visiting physicians and professors
- Independently manage business travel arrangements for physicians including flight, hotel and rental cars
- Allocate and monitor expenses through Concur
- Monitor physician templates and Submit physicians’ timecards
- Monitor outlook calendars and coordinate meetings
- Submit payments for membership dues
- Send messages to corresponding care teams
- Distribute incoming faxes and mail
Desk Operation Specialist
Mayo Clinic
Jacksonville, FL
11.2015 - 05.2019
- Roomed, assessed and documented patient vitals
- Prepared exam rooms for the following patient
- Checked in and checked out patients
- Scheduled and re-scheduled patient appointments
- Answered incoming calls
- Superuser of the department
- Submitted precertification’s for insurance approvals
- Independently trained incoming employees for the department
- Created department schedules
- Leadership role which included attending meetings and problem solving
- Worked on special projects
Appointment Scheduler/Check Out
21st Century Oncology
Jacksonville, FL
06.2014 - 10.2017
- Scheduled patient appointments
- Checked in and checked out patients and created follow up appointments
- Collected co-pays and balances
- Completed referrals
- Answered incoming calls
- Verified insurance information
- New patient coordinator
Medical Transcription Specialist/Patient Care
E-Med Multispecialty Group
Jacksonville, FL
03.2013 - 06.2014
- Managed patients’ charts
- Checked in and checked out patients
- Assisted ARNP with OBGYN procedures
- Roomed, assessed & documented patient vitals
- Prepared exam rooms for the following patient
- Contacted patients to confirm appointments
- Scheduled and re-scheduled patient appointments
- Submitted prior authorizations
- Completed referrals
- Scribed for the physician
Education
Bachelor of Science - Business Administration
Florida State College at Jacksonville
Jacksonville, FL12-2020
Associate of Arts Degree - undefined
Florida State College at Jacksonville
Jacksonville, FL12-2016
High School Diploma - undefined
Mandarin High School
Jacksonville, FL08-2012
Skills
- Bilingual in English and Spanish
- Skilled in Microsoft Office applications
- Strong customer service skills
- Analytical skills
- Skilled in using ECW, Onco, Intergy, Cerner, and Epic
- Experienced in UltiPro, First Advantage, ICIMS, Lever,and Workday
- Proficient in travel software solutions
Languages
Spanish
Native or Bilingual
Timeline
Talent Acquisition Partner
Taylor Morrison
02.2023 - 02.2026
Talent Acquisition Coordinator
Taylor Morrison
02.2022 - 02.2023
Talent Acquisition Coordinator
Brooks Rehabilitation
02.2021 - 02.2022
Recruiting Coordinator/ Human Resource Assistant
Fanatics
08.2020 - 02.2021
Account Executive
HCI Group
12.2019 - 08.2020
Medical Administrative Assistant
Mayo Clinic
05.2019 - 12.2019
Desk Operation Specialist
Mayo Clinic
11.2015 - 05.2019
Appointment Scheduler/Check Out
21st Century Oncology
06.2014 - 10.2017
Medical Transcription Specialist/Patient Care
E-Med Multispecialty Group
03.2013 - 06.2014
Associate of Arts Degree - undefined
Florida State College at Jacksonville
High School Diploma - undefined
Mandarin High School
Bachelor of Science - Business Administration
Florida State College at Jacksonville