Crystal Guirkin
Colonial Heights,VA
Summary
Seasoned Vendor offering experience carefully updating logs, managing papers, and submitting payments. Good multitasking and problem-solving skills with an organized and responsible nature.
Overview
16
16
years of professional experience
Work History
Vendor Collections Management Analyst
Parallon HCA
Midlothian, VA
05.2015 - Current
- Reviews patient accounts for accuracy prior to placement with outside collection vendors.
- Researches and responds to vendor inquires.
- Reviews remits and submits insurance billing requests where applicable during account review process.
- Reviews bad debt, bankruptcy, and deceased patient accounts to ensure that accounts follow appropriate collections and billing protocols according to SSC and corporate policy.
- Reviews and authorizes affidavits related to patient billing.
- Analyzes accounts for legal pursuit by outside collection vendors.
- Responds to requests which include researching payments, contractual adjustments, payment arrangements, audits, etc.
- Assist with the Medicaid Eligibility vendor reconciliation, as requested.
- Maintains all agency reports, remits, etc. to meet with the corporate retention schedules. Work the acknowledgement and close and return reports monthly.
Office Coordinator
Pediatrix Medical Group
Henrico, VA
06.2008 - 04.2015
- Created and maintained filing systems, both paper and electronic.
- Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
- Prepared agendas for meetings and took minutes during meetings.
- Updated contact information lists regularly in accordance with company policy.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Managed and distributed incoming and outgoing mail and packages for staff.
- Supported other teams with various administrative tasks when required.
- Scheduled appointments for staff members using Outlook calendar system.
- Answered incoming telephone calls, determined purpose of callers, and forwarded calls to appropriate personnel or department.
- Managed daily mail distribution including sorting out incoming and outgoing mail.
- Monitored vendors to maintain competitive pricing and efficient deliveries.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
Education
High School Diploma -
Hopewell High School
Hopewell, VA06-1992
Skills
- Loading and unloading procedures
- Logistics Coordination
- Delivery Management
- Cost Control
- Payment Processing
Timeline
Vendor Collections Management Analyst
Parallon HCA
05.2015 - Current
Office Coordinator
Pediatrix Medical Group
06.2008 - 04.2015
High School Diploma -
Hopewell High School
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