Crystal Guy
Mableton
Summary
Dynamic Business Manager with a proven track record at The Breakfast Boys, driving $7 million in annual revenue through strategic financial analysis and exceptional team leadership. Expert in budget management and supplier relations, I foster a collaborative environment that enhances customer satisfaction and operational efficiency, consistently achieving growth in a competitive market.
Overview
18
18
years of professional experience
Work History
Business Manager
The Breakfast Boys
Atlanta
01.2020 - Current
- Drive operational efficiency and strategic growth for a successful brunch restaurant, managing annual revenues of $7 million while maintaining high standards of food quality and customer service.
- Oversee day-to-day operations, including staffing, inventory management, and facility maintenance, ensuring a seamless and enjoyable dining experience for guests.
- Lead and mentor a diverse team of front-of-house and back-of-house staff managers fostering a culture of collaboration and exceptional service.
- Analyze financial performance through regular reporting and budgeting, identifying opportunities for cost savings and revenue enhancement to support the restaurant's long-term goals.
- Establish and maintain strong relationships with suppliers and local vendors, optimizing the supply chain and ensuring quality ingredients for menu offerings.
- Implement targeted marketing strategies, including promotions and special events, to attract new customers and retain loyal patrons in a competitive market.
- Gather and analyze customer feedback to continually improve menu offerings, service quality, and overall guest satisfaction.
Office Manager
Atlanta Metropolitan State College
Atlanta
01.2009 - 01.2019
- Specific responsibilities include, but are not limited to: managing of four federally-funded Department of Education grants valuing over $5Million.
- Type correspondence, prepare requisitions, maintain fiscal records, maintain up-to-date files and data entry for all participants; maintain time and effort sheets for staff; completing all required project reports and evaluations.
- Assist in providing support, knowledge of operation of TRIO Programs; schedules college tours, college fairs, financial aid seminars and career development workshops; order and maintain equipment, supplies and other facilities.
- Assist with publicizing the project, advising the local community of program services and operational procedures; conducting workshops; career development activities; maintaining relationships with target school counselors and other key school personnel; coordinating follow-up of program graduates; conducting program evaluations; publishing, editing and reporting for Program newsletter; and other duties as assigned by the program Directors.
- Participate in regional workshops and conferences that enhance managerial skills, job performance, and professional development.
Marketing Coordinator (Part time)
Synergy Magazine
Mableton
01.2007 - 01.2010
- Responsibilities included assisting the advertising manager with basic copywriting, proofreading and editing.
- Assisted with press releases and placed advertisements for the advertising manager.
- Helped the marketing research analyst coordinate focus groups and arrange meetings with marketing research agencies.
- Clerical functions included faxing, making copies, processing invoices from vendors, typing reports and helping the marketing director put presentations together.
- Kept track of files and coordinated department meetings.
Education
Atlanta Metropolitan State College
Atlanta, GA01-2012
Skills
- Financial analysis
- Budget management
- Inventory management
- Staff training
- Customer service
- Supplier relations
- Team leadership
- Project management
- Event planning
- Employee management
- Policy implementation
- Issue resolution
- Employee scheduling
- Vendor engagement
References
Available Upon Request
Timeline
Business Manager
The Breakfast Boys
01.2020 - Current
Office Manager
Atlanta Metropolitan State College
01.2009 - 01.2019
Marketing Coordinator (Part time)
Synergy Magazine
01.2007 - 01.2010
Atlanta Metropolitan State College
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