Crystal Hallums

• Supported audit preparation through research, analysis and presentation development.
• Generated quality control reports for returned products to identify and communicate patterns.
• Communicated quality issues with essential staff promptly.
• Assessed quality of finished products with careful inspections.
• Collaborated with managers to write procedures for essential departments.

• Strengthened communication skills through regular interactions with others.
• Managed time efficiently in order to complete all tasks within deadlines.
• Excellent communication skills, both verbal and written.
• Resolved problems, improved operations and provided exceptional service.
• Worked flexible hours across night, weekend and holiday shifts.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

• Provided families and patients with home health care needs consisting of daily living activities, hygiene and dressing, grooming, bathing and toileting patients. Medication reminder, transportation, non medical safety awareness and meal prep and all other request within the care plan.
• Helped with home management tasks.
• Coordinated with other agencies during multi-jurisdictional investigations.
• Inspected evidence and researched care plans to determine accuracy of level of care.

• Identified product and services quality objectives and met product specifications.
• Analyzed and tested different solution.
• identified issues to improve workflows.
• Assisted teammates in developing skills necessary to implement application concepts.
• Participated in requirements and used case reviews.

Home Healthcare & Administrator

• Providing non medical, private duty, home healthcare services for clients and patients per requests.
• Working In private residences, assisted living, nursing facilities and hospitals.
• Companion care, Rehabilitative support, Hygiene, transportation, light housekeeping, all duties performed to assist clients and patients ADLs and day to day routines.

• Assisted in development and implementation of policies, procedures and regulations for unit operations.
• Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
• Oversaw RNs, LPNs, nursing staff, medical support staff and performed staffing scheduling duties.
• Protected patients and employees by developing and interpreting infection-control policies and protocols and maintained patient confidence by monitoring confidential information.
• Billing, accounts receivable and payable.

• Implemented protocols for Clinical Trails for Hematology and Oncology departments.
• Received and routed laboratory results to correct clinical staff members.
• Completed administrative patient intakes with case histories, insurance information and mandated forms.
• Placed new supply orders, managed inventory and restocked clerical spaces.
• Collaborated with assistants and Clinical Trial doctors to prepare and set up rooms with adequate supplies and equipment.