Austin Ratcliff
Murfreesboro,Tn
Summary
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Manager
FedEx Ground
Murfreesboro, TN
01.2021 - 09.2024
- Organize packages to be sent out to customers
- Developed and implemented operational procedures to ensure quality standards are met.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Line Cook Trainer/Line Cook
Red Lobster
Murfreesboro, TN
01.2020 - 01.2021
- Responsible of teaching new employees
- Prepped food and meals for the rest of the staff
- Unloading and organizing supplies from truck
Education
Aerospace - Computer Science
Middle Tennessee State University
Murfreesboro, TN12-2025
Skills
- Health and safety compliance
- Document Control
- Production
- Organizational Management
- Business Planning
- Workflow Optimization
Hobbies and Interests
- Alpha Eta Rho, Sergeant at arms, 11/01/20
- Media Advisory Nashville Volunteer, 03/01/21
- Nashville Rescue Mission, 06/01/19
Certification
First Aid
References
References available upon request.
Timeline
Operations Manager
FedEx Ground
01.2021 - 09.2024
Line Cook Trainer/Line Cook
Red Lobster
01.2020 - 01.2021
Aerospace - Computer Science
Middle Tennessee State University