Crystal Hannah, BSHM-A, LPN
Healthcare Executive Director / Licensed Practical Nurse
Bella Vista,AR
Summary
Experienced Healthcare Leader and Licensed Practical Nurse excelling in multi-site operations and clinical program oversight, ensuring regulatory
compliance and superior patient care. Adept at strategic planning, team leadership, and fostering key partnerships to drive organizational growth and enhance service qual
Overview
2026
2026
years of professional experience
4
4
Professional Certifications
1
1
Level II Fingerprint Clearance Card
Work History
Executive Director
Palliative Care Alliance
01.2024 - Current
- Directed clinical staff training programs while overseeing a diverse patient caseload in telehealth and in-home environments.
- Developed comprehensive care plans for high-acuity patients to enhance interdisciplinary collaboration among healthcare teams.
- Collaborated with Medicaid plans and insurance partners for seamless transitions and reduced authorization denials.
Nurse Navigator
Faith Hospice
01.2023 - 2024
- Served as primary clinical contact for patients and families, conducting assessments and creating individualized hospice care plans.
- Supported hospice admissions and liaised with physicians and interdisciplinary teams for smooth transitions.
- Developed community referral networks to increase timely hospice referrals and outreach.
Public Health Nurse
Gila River Indian Reservation
- Coordinated public health nursing services focusing on immunization, health education, and preventive screenings.
- Implemented educational programs on behavioral health outreach and suicide prevention for community members.
- Streamlined referral processes, enhancing access to care and tracking community health metrics for improvement.
Nurse Liaison / Admissions Nurse
Serenity Hospice
01.2021 - 01.2023
- Built and maintained referral relationships with hospitals and skilled nursing facilities, acting as admissions nurse.
- Completed skilled assessments in home settings and prepared clinical documentation for timely authorizations.
Skilled LPN / Community Health Representative
Covenant Home Health
01.2018 - 01.2021
- Provided in-home skilled nursing care, including wound care, medication administration, and patient assessments.
- Delivered patient and caregiver education on disease management and post-discharge care to reduce readmissions.
- Coordinated with interdisciplinary teams and community resources for safe home transitions.
Licensed Practical Nurse
Primary Care Clinic
01.2015 - 01.2018
- Managed triage, vitals, medication administration, and patient education in a clinic setting.
- Streamlined intake, referrals, and office workflows to enhance patient-focused clinic operations.
Education
Bachelor of Science - Healthcare Management (BSHM-A)
University of Phoenix
Tempe, Arizona2024
Skills
EMR systems
Certification
Basic Life Support (BLS); (add ACLS, wound care certs, or other relevant certs if applicable)
Core Competencies
- Clinically-active case management & transitional care (hospital → home)
- Comprehensive care plan development and individualized care planning
- Nurse navigation, hospice admissions, and referral-source development
- Utilization review, payer authorizations, denials follow-up (managed care experience)
- Skilled in wound care, medication reconciliation, vitals, nursing assessments
- Patient & family education (disease-specific, discharge planning)
- EMR intake/referrals, scheduling, telehealth, interdisciplinary coordination
- Community outreach, health fairs, and building durable referral relationships
Availability
Open to: Remote, Telehealth, Home Health, Hospice, and Hybrid/Floor roles. Travel-ready when needed for admissions or community outreach.
Timeline
Executive Director
Palliative Care Alliance
01.2024 - Current
Nurse Navigator
Faith Hospice
01.2023 - 2024
Nurse Liaison / Admissions Nurse
Serenity Hospice
01.2021 - 01.2023
Skilled LPN / Community Health Representative
Covenant Home Health
01.2018 - 01.2021
Licensed Practical Nurse
Primary Care Clinic
01.2015 - 01.2018
Bachelor of Science - Healthcare Management (BSHM-A)
University of Phoenix
Public Health Nurse
Gila River Indian Reservation