Crystal Hardin

Established strong relationships with key clients, resulting in increased customer retention and satisfaction.

• Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
• Developed comprehensive territory plans that ensured efficient allocation of resources and maximized productivity for the entire area.
• Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
• Built a high-performance sales team through diligent recruitment of top talent, strategic allocation of resources, and effective performance management.
• Work effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.

• Accountable to the Store Manager.
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
• Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.