Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Harmon

Summary

  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experience working with teams to manage and accomplish short- and long-term project goals.

Overview

10
10
years of professional experience

Work History

Commercial Project Manager

I3 Broadband
10.2019 - 10.2020
  • Coordinated project activities with clients and installers and maintained relationships.
  • Managed resource estimates, project timeline, project milestones, task dependencies and critical path.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Skilled at working independently and collaboratively in a team environment.

License & Title Clerk

Autohaus Of Peoria
02.2018 - 08.2019
  • Received and processed paperwork for titles, new license plates, and renewals.
  • Performed data entry and other administrative tasks to keep records and files organized and accurate.
  • Communicated with customers to resolve common title issues.
  • Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
  • Managed and reconciled accounts to finalize accurate and complete financial transactions.
  • Calculated and remitted state sales tax, service, and other charges.
  • Managed multiple accounting schedules.

Office Manager & Scheduling Coordinator

Cronkhite Home Solutions
09.2014 - 10.2017
  • Managed office operations while scheduling appointments for multiple departments; including installers, outside sales representatives and inside lead generators.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Coordinated special projects and managed schedules.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Processed and verified invoices to secure accuracy of billing and payment collection per contract.

Server

Granite City Food & Brewery
04.2011 - 09.2013
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

Bachelor of Science - Accounting

Western Governors University
Salt Lake City, UT
05.2024

Skills

  • Project Management
  • Detail Oriented
  • Documentation and Reporting
  • Team Collaboration
  • Work Planning and Prioritization
  • Data Entry
  • Invoicing and Collections
  • Customer Service
  • MS Office

Timeline

Commercial Project Manager

I3 Broadband
10.2019 - 10.2020

License & Title Clerk

Autohaus Of Peoria
02.2018 - 08.2019

Office Manager & Scheduling Coordinator

Cronkhite Home Solutions
09.2014 - 10.2017

Server

Granite City Food & Brewery
04.2011 - 09.2013

Bachelor of Science - Accounting

Western Governors University

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Crystal Harmon