Crystal Haro
Coppell,TX
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
16
16
years of professional experience
Work History
Store Manager
Kroger
Irvine , TX
11.2008 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
• Mange associates files and day to day operations
•Conduct interviews
•Manage employees PED s every 6 months
Skills
- POS Systems
- Team Development
- Report Generation
- Talent Recruitment
- Competitor Monitoring
- Risk Management
- Operational budgeting
- Employee Training
- Shift Scheduling
- Store operations oversight
- Retail Inventory Management
- Customer Service Management
- Supply Ordering
- Store Merchandising
- Promotional planning
- Opening and closing procedures
- Operations Management
- Vendor Management
- Staff Supervision
- Budgeting and cost control
- Strategic thinker
- Training and mentoring
- Problem-Solving
- Team motivation
- Order Management
- Reliable
- Outstanding communication skills
- Performance Reviews
- Operations
- Work Planning and Prioritization
- Recruitment and hiring
- Leading Staff Meetings
- Leadership Development
- Customer Service
- Policies and Procedures
- Special Events
- Employee Scheduling
- Employee Terminations
- Team Building and Leadership
- Flexible Schedule
Timeline
Store Manager
Kroger
11.2008 - Current
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