Crystal Harrison
Carroll,IA
Summary
Accomplished Director of Nursing with a proven track record at Regency Park of Carroll, enhancing patient satisfaction and streamlining operations. Expert in healthcare regulations compliance and leadership, demonstrated through effective team supervision and quality improvement initiatives. Skilled in fostering interdepartmental collaboration and providing high-quality patient care management.
Overview
10
10
years of professional experience
Work History
Director of Nursing
Regency Park of Carroll
11.2023 - Current
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Identified department issues to recommend corrective actions.
- Planned and assigned workload to 52-person nursing staff to direct patient care.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Performed rounds to observe care and interview staff, residents, and families.
- Established new policies and updated existing policies to improve standard of care for patients.
- Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.
- Conducted regular risk assessments within the department to identify areas of potential vulnerability and implement corrective actions where necessary.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
- Increased patient satisfaction scores by fostering a compassionate and supportive environment within the nursing department.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Director of Nursing
Shady Oaks/ Accura of Lake City
01.2019 - 11.2023
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Identified department issues to recommend corrective actions.
- Planned and assigned workload to [Number]-person nursing staff to direct patient care.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Performed rounds to observe care and interview staff, residents, and families.
- Evaluated work performance of [Number] nursing personnel to determine wage increases and implement discipline.
- Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.
- Promoted a culture of safety by enforcing compliance with infection control policies and procedures.
- Contributed to organizational strategic planning efforts by providing insights on nursing best practices, workforce development issues, and healthcare trends affecting service delivery models.
- Conducted regular risk assessments within the department to identify areas of potential vulnerability and implement corrective actions where necessary.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Developed strong relationships with community partners to facilitate continuity of care for patients transitioning between healthcare settings.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Charge Nurse
Black Hawk Life Care Center
03.2015 - 01.2019
- Collaborated with other healthcare professionals to provide quality patient care.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Documented treatments delivered, medications, discharge instructions, and follow-up care.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Monitored patient reactions after administering medications.
Education
Associate of Science - Nursing
WITTC
Sioux City, IA05-2023
LPN - Nursing
DMACC
Carroll, IA05-2006
Skills
- Nurse education and training
- Leadership and guidance
- Quality improvement
- Strong work ethic
- Process improvements
- Policies compliance enforcement
- Clinical resources management
- Healthcare regulations compliance
- Clinical operations management
- Critical thinking
- Long-term care
- Employee coaching
- Clinical documentation
- Documentation and reporting
- Nursing staff supervision
- Interdepartmental collaboration
- Team supervision
- Strategic planning
- Effective multitasking
- Clinical leadership
- Process improvement
- Patient safety protocols
- Direct patient care
- Quality assurance
- Staff evaluation
- Work Planning and Prioritization
- Standards of practice
- Risk management
- Acute care
- Nursing ethics
- Quality control
- Goal planning
- Performance evaluations
- Patient care management
Timeline
Director of Nursing
Regency Park of Carroll
11.2023 - Current
Director of Nursing
Shady Oaks/ Accura of Lake City
01.2019 - 11.2023
Charge Nurse
Black Hawk Life Care Center
03.2015 - 01.2019
Associate of Science - Nursing
WITTC
LPN - Nursing
DMACC
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