Crystal Hayes
Piscataway,NJ
Summary
Seasoned Director of Human Resources with solid background in employee management, strategic planning, and organizational development. Emphasize innovative HR initiatives for workforce optimization and boosted productivity. Strengths include strong leadership, conflict resolution and problem solving. Recognized for implementing successful HR policies that enhance employee satisfaction and overall company performance.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Director of Human Resources/Chief Administrative Officer
The Marshall Project
New York, NY
10.2014 - Current
- Developed and implemented human resources policies, procedures, and best practices.
- Conducted performance reviews for employees in all departments.
- Managed employee benefits programs, such as health insurance, retirement plans, and vacation time.
- Oversaw payroll processing and conducted wage surveys to ensure competitive compensation packages.
- Investigated incidents of workplace harassment or discrimination complaints.
- Drafted job descriptions and prepared job postings for open positions.
- Organized onboarding processes for new hires, including orientation sessions and paperwork completion.
- Ensured compliance with federal, state, and local employment laws by monitoring changes in regulations related to human resources management.
- Maintained confidential records related to personnel files and other sensitive documents.
- Counseled managers on disciplinary actions when necessary.
- Advised senior leadership on organizational structure changes affecting the workforce.
- Worked with department managers to assess needs.
- Scheduled meetings with employees to address concerns and grievances.
- Handled employee discipline and termination to address policy infractions.
- Liaised between management and employees by relaying work information, adjustments and grievances.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Aligned HR policies with federal and local regulations.
- Suggested promotions and wage increases according to employee performance.
Chief Administrative Officer
Barsky Ventures
New York, NY
05.2009 - 10.2024
- Managed day-to-day operations.
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Negotiated contracts with vendors for services necessary for daily operations.
- Maintained accurate records of invoices, purchase orders, and other financial documents.
- Reviewed vendor invoices for accuracy and completeness prior to payment processing.
- Assisted in the preparation of reports, presentations and correspondence.
- Prepared expense reports by gathering receipts and verifying information against company policy guidelines.
- Administered payroll and maintained proper documentation of employee personnel.
Office Manager
Alson Capital Partners LLC
New York, NY
01.2002 - 05.2009
- Developed and implemented office policies and procedures.
- Supervised administrative staff members.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Processed payroll accurately ensuring all employees were paid on time.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Ensured compliance with applicable laws regarding employment practices.
- Used judgment and initiative in handling confidential matters and requests.
- Negotiated contracts with vendors, securing favorable terms and cost savings.
- Identified, screened and interviewed potential employees.
- Conducted background checks and reference checks of prospective employees.
- Developed compensation packages that are competitive yet cost effective for the organization.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
Education
Bachelor of Science - Computer Science
St. John's University
Queens, New York05-1993
Skills
- HR policy development
- Benefits Administration
- Organizational Development
- Workforce Planning
- Recruitment Strategies
- Diversity and Inclusion
- Exit Interviews
Certification
- Cornell University Employment Law certificate
- Cornell University Diversity, Equity and Inclusion for Human Resources
- Society for Human Resource Management (SHRM), Member
Timeline
Director of Human Resources/Chief Administrative Officer
The Marshall Project
10.2014 - Current
Chief Administrative Officer
Barsky Ventures
05.2009 - 10.2024
Office Manager
Alson Capital Partners LLC
01.2002 - 05.2009
Bachelor of Science - Computer Science
St. John's University
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