Crystal Heden
Spokane,WA
Summary
Adept at fostering educational and athletic excellence, I leveraged patience, empathy, and strategic teaching methods at Valley Christian School to enhance student and athlete performance. My collaborative approach and problem-solving skills led to significant improvements in learning outcomes and team success, demonstrating a commitment to achieving and exceeding goals.
Overview
2025
2025
years of professional experience
Work History
Home Tutoring Tutor
Clients
- Monitored student progress through ongoing assessments, adjusting teaching methods accordingly for optimal learning outcomes.
- Enhanced students'' critical thinking skills through the implementation of problem-solving activities and real-world examples.
- Promoted an inclusive learning environment by addressing diverse needs and providing support for all students.
- Participated in professional development opportunities, staying current on best practices in education and continually improving my teaching techniques.
- Implemented interactive activities during tutoring sessions, engaging learners while reinforcing key concepts.
- Established positive learning environments by building rapport with students and setting clear expectations for behavior and academic success.
- Fostered strong parent-teacher relationships through regular communication, leading to increased student motivation and academic success.
- Assisted students in overcoming challenges related to specific subjects, increasing their confidence in problem-solving abilities.
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Led tutoring workshops for groups of students with related tutoring needs.
- Assisted students in developing study skills and strategies.
- Collaborated with teachers, administrators and parents to determine how best to support student success.
Janitorial Job
Valley Christian School
10.2024 - Current
- Demonstrated excellent problem-solving skills when faced with unexpected challenges during routine maintenance tasks.
- Contributed to cost-saving measures by monitoring inventory levels and making informed purchasing decisions for janitorial supplies.
- Ensured compliance with local health codes through meticulous attention to detail during sanitation procedures.
- Received positive feedback from management regarding overall facility cleanliness leading to an increased sense of pride within the organization.
Office Assistant
Thrivent
08.2023 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Increased team productivity, organizing and scheduling appointments and meetings without overlap.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Coordinated and scheduled meetings and appointments.
Teacher Assistant (Recess / Lunch)
Valley Christian School
09.2018 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Volleyball Coach
Valley Christian School
08.2012 - Current
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Collaborated with fellow coaches to share best practices, leading to overall program improvement.
- Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
- Created positive and encouraging environment to motivate athletes to give best efforts.
- Worked individually with players when struggling to enhancer confidence and strengthen court skills.
- Enhanced athletes'' skills through targeted drills, strength training, and individualized coaching.
- Motivated athletes to continually improve their skills both on and off the court, resulting in increased success at competitive events.
- Reviewed and updated game strategies and techniques to optimize training sessions.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
Basketball Coach
Valley Christian School
11.2007 - Current
- Promoted sportsmanship, teamwork, and respect among players both on and off the court.
- Enhanced player skills through personalized coaching and feedback.
- Promoted good sportsmanship with competing teams on- and off-field.
- Created opportunities for players to develop leadership skills through team captain roles or mentoring younger teammates.
- Acted as positive role model for team participants and in community.
- Built strong, cohesive teams by fostering a positive and supportive environment.
- Adjusted coaching style according to each athlete''s learning style to maximize potential improvement.
- Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
- Monitored athletes during events and practice to quickly identify injuries.
- Mentored players on and off the court, promoting personal growth and academic success.
Education
Bachelor Of Social Work - Social Work
Eastern Washington University
Cheney, WA06.2017
Skills
- Patience and empathy
- Organization
- Teaching strategies
- Self-evaluation
- Problem-solving skills
- Time management
- Collaboration and teamwork
- Classroom management
- Active listening
- Coaching and mentoring
- Goal setting
- Student assessment
- Homework assistance
- Confidence building
- Punctual
Timeline
Janitorial Job
Valley Christian School
10.2024 - Current
Office Assistant
Thrivent
08.2023 - Current
Teacher Assistant (Recess / Lunch)
Valley Christian School
09.2018 - Current
Volleyball Coach
Valley Christian School
08.2012 - Current
Basketball Coach
Valley Christian School
11.2007 - Current
Home Tutoring Tutor
Clients
Bachelor Of Social Work - Social Work
Eastern Washington University
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