Crystal Herman

• Coordinated contractors working in packaging at Nestle Purina Clinton Iowa site.
• Assisted in coordinating schedules and meetings to streamline operations
• Organized project documentation and maintained records for easy access
• Collaborated with team members to enhance workflow processes and efficiency
• Entered data, generated reports, and produced tracking documents.
• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
• Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
• Gathered and organized materials to support operations.
• Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
• Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
• Interceded between employees during arguments and diffused tense situations.

Packer inside Nestle Purina Clinton Iowa Site

Pallet Jack Certified through company

• Trained new Packer Associates on proper techniques and protocols within the workplace, fostering a collaborative environment for continued growth.
• Maintained cleanliness and organization in packing area.
• Collaborated with team members to optimize packing processes.
• Completed high-volume packing assignments quickly while maintaining strict quality standards.
• Supported quality control efforts by inspecting products for defects before packaging.
• Reduced product damage rates by carefully handling items during the packing process.
• Maintained clean and safe work environment, adhering to company safety regulations and policies.
• Packaged products accurately to meet shipping deadlines.

• Operated commercial dishwashing equipment to ensure cleanliness and sanitation standards were met.
• Maintained organized dish station, facilitating smooth workflow during peak service hours.
• Collaborated with kitchen staff to ensure timely availability of clean dishes and utensils.
• Assisted in maintaining a safe and sanitary work environment by following health regulations meticulously.
• Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
• Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
• Assisted with cooking occasionally (as needed).

• Delivered exceptional customer service by efficiently managing table assignments and guest inquiries.
• Collaborated with kitchen staff to ensure timely order fulfillment and quality food presentation.
• Maintained cleanliness and organization of dining area to promote a welcoming atmosphere.
• Handled customer feedback promptly, resolving issues to ensure guest satisfaction and retention.
• Developed rapport with regular patrons, fostering loyalty and repeat business through personalized service.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system (ALOHA) to place orders, manage bills, and handle complimentary items.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Bussed and reset tables to keep dining room and work areas clean.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.