Crystal Hernandez
Lompoc,CA
Summary
Friendly, bubbly, fast learner, and open to always learning more.
Overview
16
16
years of professional experience
Work History
Property Management
Self-employeed
01.2021 - Current
- Supported property management team by maintaining accurate records of tenant interactions, maintenance requests, and lease agreements.
- Maintained up-to-date knowledge of local laws and regulations pertaining to leasing and property management, ensuring compliance in all aspects of the role.
- Collaborated with property management team to resolve issues efficiently and effectively, prioritizing tenant safety and satisfaction.
- Maintained detailed records of rental transactions, ensuring accuracy in financial reports for property management teams.
- Served as a liaison between residents and property management, fostering clear communication and prompt issue resolution.
Barrista
Starbucks
07.2023 - 07.2025
- Prepared high-quality beverages according to standardized recipes for optimal customer satisfaction.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Assisted customers with selections, providing exceptional service and product knowledge.
- Operated espresso machines and other equipment following safety and operational guidelines.
- Collaborated with team members to streamline workflow during peak hours, enhancing service speed.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Monitored inventory levels, assisting in stock management and ordering supplies as needed.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Cashier
Javiers
07.2014 - 12.2015
- Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience.
- Managed cash register operations, balancing cash drawers at the end of shifts.
- Maintained cleanliness and organization of the checkout area to promote a welcoming environment.
- Utilized point-of-sale (POS) systems to streamline transaction processes and improve speed of service.
- Trained new employees on cashier procedures and customer service best practices for operational efficiency.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Vendor
ARIA Resort & Casino Las Vegas
12.2009 - 07.2014
- Coordinated inventory management processes to maintain optimal stock levels and minimize shortages.
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
Education
High School Diploma -
Mojave High School
Las Vegas, NV06.2008
Skills
Bilingual fluent in Spanish
Timeline
Barrista
Starbucks
07.2023 - 07.2025
Property Management
Self-employeed
01.2021 - Current
Cashier
Javiers
07.2014 - 12.2015
Vendor
ARIA Resort & Casino Las Vegas
12.2009 - 07.2014
High School Diploma -
Mojave High School