Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Hernandez

West Allis

Summary

Dedicated professional with a strong work ethic and problem-solving skills, experienced as an In-Home Nanny for the Ayala Family. Successfully enhanced children's language development and promoted healthy eating habits. Proven ability to maintain cleanliness and provide exceptional customer service in fast-paced environments, ensuring satisfaction and fostering loyalty.

Overview

1
1
year of professional experience

Work History

In-Home Nanny/Caretaker

Ayala Family
Greenfield, WI
02.2026 - Current
  • Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
  • Supported families by managing household tasks such as laundry, light cleaning, and errand running.
  • Maintained open communication with parents to discuss progress, challenges, and goals for the children.
  • Provided overnight care during family vacations or business trips, ensuring a seamless transition for the children.
  • Promoted healthy eating habits with nutritious meal planning and preparation, resulting in balanced diets.
  • Played games, worked on puzzles, and read books to young children.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.

Crew Member

Wendy's
West Milwaukee,WI
11.2025 - 01.2026
  • Prepared food items according to standardized recipes and procedures.
  • Operated kitchen equipment safely and efficiently during peak hours.
  • Maintained cleanliness of workstations to ensure compliance with health standards.
  • Assisted customers with orders, providing excellent service and support.
  • Collaborated with team members to optimize workflow and enhance productivity.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.

Retail Sales Associate

Walmart
Milwaukee, WI
12.2024 - 10.2025
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Operated cash register efficiently, ensuring accurate transactions and change handling.
  • Maintained clean and organized sales floor to promote a welcoming environment.
  • Restocked merchandise on shelves to ensure availability of products for customers.
  • Collaborated with team members to achieve daily sales goals and improve service quality.
  • Trained new associates on customer service protocols and store policies for effective onboarding.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Education

GED -

Hope House
Milwaukee, WI
10-2010

Skills

  • Strong work ethic
  • Problem-solving
  • Housekeeping and cleaning
  • Good decision making
  • Customer Service
  • Teamwork
  • Reliability

Timeline

In-Home Nanny/Caretaker

Ayala Family
02.2026 - Current

Crew Member

Wendy's
11.2025 - 01.2026

Retail Sales Associate

Walmart
12.2024 - 10.2025

GED -

Hope House