Crystal Hernandez
West Allis
Summary
Dedicated professional with a strong work ethic and problem-solving skills, experienced as an In-Home Nanny for the Ayala Family. Successfully enhanced children's language development and promoted healthy eating habits. Proven ability to maintain cleanliness and provide exceptional customer service in fast-paced environments, ensuring satisfaction and fostering loyalty.
Overview
1
1
year of professional experience
Work History
In-Home Nanny/Caretaker
Ayala Family
Greenfield, WI
02.2026 - Current
- Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
- Supported families by managing household tasks such as laundry, light cleaning, and errand running.
- Maintained open communication with parents to discuss progress, challenges, and goals for the children.
- Provided overnight care during family vacations or business trips, ensuring a seamless transition for the children.
- Promoted healthy eating habits with nutritious meal planning and preparation, resulting in balanced diets.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Crew Member
Wendy's
West Milwaukee,WI
11.2025 - 01.2026
- Prepared food items according to standardized recipes and procedures.
- Operated kitchen equipment safely and efficiently during peak hours.
- Maintained cleanliness of workstations to ensure compliance with health standards.
- Assisted customers with orders, providing excellent service and support.
- Collaborated with team members to optimize workflow and enhance productivity.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Retail Sales Associate
Walmart
Milwaukee, WI
12.2024 - 10.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and change handling.
- Maintained clean and organized sales floor to promote a welcoming environment.
- Restocked merchandise on shelves to ensure availability of products for customers.
- Collaborated with team members to achieve daily sales goals and improve service quality.
- Trained new associates on customer service protocols and store policies for effective onboarding.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
GED -
Hope House
Milwaukee, WI10-2010
Skills
- Strong work ethic
- Problem-solving
- Housekeeping and cleaning
- Good decision making
- Customer Service
- Teamwork
- Reliability
Timeline
In-Home Nanny/Caretaker
Ayala Family
02.2026 - Current
Crew Member
Wendy's
11.2025 - 01.2026
Retail Sales Associate
Walmart
12.2024 - 10.2025
GED -
Hope House