Crystal Hickey
Stockbridge,Georgia
Summary
Experienced registered medical assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Kid Care Pediatrics
Atlanta, GA
02.2008 - Current
- Assessed need for, ordered, obtained and interpreted appropriate lab tests
- Performed basic physical assessments of newborns and infants
- Accurately recorded and reported test results according to established procedures
- Facilitated timely check-in by greeting visitors and establishing purpose of their visit
- Interpreted and communicated new or revised policies to staff
- Continually for 12 years maintained and improved company's reputation and positive image in markets served
- Performed monthly inventory and maintained office and medical supply counts
- Evaluated patient care needs, prioritized treatment, and maintained patient flow
- Performed vitals/glucose testing and assisted in administering injections and urinalysis
- Primary care, assessment and evaluation of neonatal and pediatric patients
- Documented patient information obtained from interviews
- Authorized drug refills and provided detailed prescription information to pharmacies
- Skillfully performed suture removals for patients of all ages
- Liaised between patients and physicians to ensure patient comprehension of treatment plans
- Ensured safety and well-being of patients
- Took and recorded patients' temperature, pulse and blood pressure
- Performed lab tests and communicated results
- Interviewed patients to obtain medical information, weight and height measurements and vital signs
- Assessed patients and documented their medical histories
- Ensured collection of lab specimens by appropriate lab courier
- Prepared and administered medications to alleviate patient symptoms
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Entered patient, procedure and equipment into computer system
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy
- Escorted patients to examination rooms
- Report significant information and changes in patient condition to nurse supervisor
- Sanitized, restocked and organized exam rooms and medical equipment
- Taught patients about medications, procedures and care plan instructions
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
- Gathered forms, copied insurance cards and [Action] to collect patient information for billing and insurance filing
Registered Medical Assistant
Piedmont Physicians Georgia Lung-Buckhead
Atlanta, GA
08.2014 - 03.2015
- Assessed patients and documented their medical histories
- Assessed need for, ordered, obtained and interpreted appropriate lab tests
- Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care
- Documented patient information obtained from interviews
- Ensured safety and well-being of patients
- Provided patient education
- Closely for 12 years collaborated with management team to make necessary improvements and satisfy resident needs
- Performed lab tests and communicated results
- Liaised between patients and physicians to ensure patient comprehension of treatment plans
- Followed infection control procedures
- Ensured HIPAA compliance
Medical Assistant
Winzer Family Practice
Riverdale, GA
07.2004 - 10.2005
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Referred problems to technologists, specialists, supervisors, managers and pathologists as needed
- Monitored vital signs, such as blood pressure and pulse
- Provided comforting and soothing environment
- Took direction from physicians
- Completed clinical procedures and gathered patient data for interpretation by a physician
- Obtained before and after treatment vital signs, weight
- Obtained information about clients' medical history, drug history, complaints and allergies
- Maintained clean, healthy and safe environment
- Escorted patients to examination rooms
- Collects patient specimens, data, including vital signs, input/output and other delegated measurements
- Measured patient pulse oximetry
- Changed sterile dressings
- Interacted with all necessary partners throughout establishment including physicians, nursing staff, technicians, and medical assistants
- Electronically input test orders requested by clients
- Offered age-appropriate patient care before, during and after exams
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- Ensured collection of lab specimens by appropriate lab courier
- Processed patient specimens according to priority and documented results
- Recorded patients' medical history, vital statistics, test results in medical records
Education
Associate of Science - Nursing
Middle Georgia State University
Macon, GADiploma - Medical Assisting
Georgia Medical Institute
Jonesboro, GA06.2004
High School Diploma -
Warner Robins High School
Warner Robins, GA06.1998
Skills
- Cardiopulmonary Resuscitation (CPR)
- First Aid Cpr Aed
- Patient Flow
- Health Insurance and Portability and Accountability Act(HIPPA)
- Medical Assistance
- Electrocardiogram (EKG / ECG)
- Patient/Family Education and Instruction
- Patient Treatment
- Medical Triage
- Registered Medical Assistant
Certification
Registered (AMT) 2005 - current
Excellent references available upon request
Dr. Dipika Sharma - 281-785-6070
Denay Jones - 678- 878-9616
Shanna Wright-Stephens - 404-903-7393
Timeline
Registered Medical Assistant
Piedmont Physicians Georgia Lung-Buckhead
08.2014 - 03.2015
Registered Medical Assistant
Kid Care Pediatrics
02.2008 - Current
Medical Assistant
Winzer Family Practice
07.2004 - 10.2005
Associate of Science - Nursing
Middle Georgia State University
Diploma - Medical Assisting
Georgia Medical Institute
High School Diploma -
Warner Robins High School
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