Crystal Hickman
Midland
Summary
Compassionate and dedicated NICU Charge Nurse with over 14 years of progressive experience in neonatal critical care and team leadership. Proven ability to manage high-acuity neonatal unit, coordinate multidisciplinary team and ensure compliance with hospital policies and regulatory standards. Seeking to leverage clinical expertise, leadership ability, and program development skills as a NICU Program Manager to enhance quality, safety, and family-centered care delivery.
Overview
16
16
years of professional experience
1
1
Certification
Work History
NICU Charge Nurse
Medical Center Hospital
01.2021 - Current
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Supervised and managed daily scheduling, tasking, and administration.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Collaborated with other healthcare professionals to provide quality patient care.
- Provided skilled, timely and level-headed emergency response to critically-ill patients in high stress area using critical thinking.
- Central and PICC Line Team
Bedside NICU RN
Medical Center Hospital
11.2011 - 12.2020
- Assessed, evaluated, and cared for neonatal patients.
- Administered medications and treatments as ordered by physician.
- Medication administration, initiation and management of IV infusions
- Ventilator and Full Body Cooling management
- Electronic Medical Records (EMR) charting
- Central Line Team
- Emotional family support and patient advocacy
Bedside RN 9Central
Medical Center Hospital
03.2011 - 10.2011
- Managed patients recovering from medical or surgical procedures.
- Provided all aspects of nursing care and assisted in ADLs on Medical Surgical Floor/Stroke Floor
- Telemetry Monitoring
- Medication administration, initiation and management of IV infusions
LVN Floor Nurse
Manor Park- Memory Care and Assisted Living
09.2010 - 02.2011
- Direct management and nursing care of resident care
- Supervised Certified Nursing Assistants and Certified Medication Aides
- Administered basic patient care and treatments by dressing wounds, treating bedsores, giving enemas and performing catheterizations, administration of medications.
LVN
Private Care Employer- Amy Rios
02.2010 - 07.2010
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
- Secured controlled narcotics and distributed medication on schedule to meet patient needs and comfort.
- Comforted family and assisted in post- mortem care
Education
Associate of Science - Nursing
Midland College
Midland, TX12-2010
Licensed Vocational Nursing - Nursing
Midland College
Midland, TX08-2009
High School Diploma -
Robert E. Lee High School
Midland, TX05-2004
Skills
- Process evaluation
- Patient care planning
- Evidence-based nursing
- Licensed RN
- Nurse training
- Medical record auditing
- Staff training
- Staff management
- Clinical leadership
- Interdisciplinary collaboration
- Direct and indirect patient care
- Patient and family advocacy
- Medication and IV administration
Accomplishments
•Phi Theta Kappa member
•President's List
• Irwin Scholar for Academic Accomplishment (LVN and RN program)
• Who's Who Among American High School Students
Certification
- RNC-NIC, Current
- National Certification Corporation
- American Heart Association Healthcare Provider, CPR, Current
- Neonatal Resuscitation Program, NRP, Current
- STABLE Provider, Current
- Pediatric Advanced Life Support, PALS, Current
Timeline
NICU Charge Nurse
Medical Center Hospital
01.2021 - Current
Bedside NICU RN
Medical Center Hospital
11.2011 - 12.2020
Bedside RN 9Central
Medical Center Hospital
03.2011 - 10.2011
LVN Floor Nurse
Manor Park- Memory Care and Assisted Living
09.2010 - 02.2011
LVN
Private Care Employer- Amy Rios
02.2010 - 07.2010
Associate of Science - Nursing
Midland College
Licensed Vocational Nursing - Nursing
Midland College
High School Diploma -
Robert E. Lee High School