Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Crystal Higuera

San Joaquin

Summary

Skilled individual with a passion for helping and communicating with others. New graduate Nurse Assistant (NA) who has acquired proper training and experience in a rehabilitation center and an accredited school. Skilled in direct patient care and assessments. Passionate about improving patient outcomes through compassionate care. Obtains knowledge in accredited courses pertaining to early childhood development and theories.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Guest Advocate

Target
07.2023 - 03.2025
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Optimized store operations by assisting with opening or closing procedures as needed.
  • Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
  • Managed high-volume workloads under tight deadlines while maintaining focus on delivering exceptional service to every customer.
  • Facilitated strong communication between the fulfillment department and other company departments, ensuring seamless collaboration in support of overall business objectives.
  • Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.

Tutor

California Teaching Fellows
09.2021 - 12.2022
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Provided homework assistance using specific curriculum and materials.
  • Collaborated with students to complete homework assignments.
  • Supported students with helpful study habits and exam strategies.
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
  • Created tailored lesson plans and study guides to teach and assist students in area of study.
  • Maintained tutoring records to adjust instruction and update parents on student progress.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
  • Developed student confidence through positive reinforcement strategies.
  • Used variety of teaching methods to successfully help wide range of students.
  • Monitored student progress, provided feedback, and support.

Education

Bachelor of Science - Nursing

California State University, Fresno
Fresno, CA
12-2027

Bachelor of Science - Child And Family Science

California State University, Fresno
Fresno, CA
12-2025

Skills

  • Bilingual (Spanish & English communicator)
  • Exceptional verbal and written communication
  • Excellent Critical Thinking and Observational Skills
  • Strong Empathy
  • Well-focused and Work-driven
  • Early Childhood Development
  • Critical Thinking and Problem-Solving Skills
  • Hands-on experience in direct patient care
  • Cultural Competence and Patient Advocacy
  • Emotional Intelligence and Teamwork
  • Time Management and Adaptability

Certification

CNA - Certified Nurse Assistant (Training)


  • Hands-on experience in direct patient care, assisting with daily activities, and supporting nursing staff in long-term and acute care settings.
  • Ability to work with diverse patient populations, ensuring equal access to quality care and effective communication.
  • Strong interpersonal skills for working with multidisciplinary healthcare teams while providing empathetic patient support.
  • Prioritizing multiple patients, responding to emergencies, and answering call lights in order to assist patient needs.
  • Ensured a clean environment, physical, and safety well-being for patients and residents.

Accomplishments

President Honor Roll


As a student at California State University, Fresno, being a top performer with high-achieving grades has always been my goal. My priorities and work-driven methods have always been focused and centered around my education, work, and other accomplishments in order for me to achieve and continue reaching my career goals successfully. While maintaining a well-focused approach to my education, I have consistently achieved a 4.00 GPA for consecutive semesters, ultimately earning the President's Honor Roll certification throughout my semesters of attendance.

Timeline

Guest Advocate

Target
07.2023 - 03.2025

Tutor

California Teaching Fellows
09.2021 - 12.2022

Bachelor of Science - Nursing

California State University, Fresno

Bachelor of Science - Child And Family Science

California State University, Fresno