Crystal Hill
Galveston
Summary
Sales professional with a proven track record in driving revenue and enhancing customer relationships. Skilled in coordinating sales activities, managing client accounts, and supporting sales teams to achieve targets. Known for strong teamwork, adaptability, and delivering consistent results in dynamic environments. Expertise includes CRM software, sales reporting, and problem-solving.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Fulfillment and Sales Coordinator
Gulf Coast Limestone, Inc.
06.2024 - Current
- Coordinated sales efforts across multiple departments to enhance communication and streamline processes.
- Developed and maintained relationships with clients, ensuring high levels of customer satisfaction and retention.
- Managed sales data using Business Central, ensuring accuracy and facilitating timely reporting for management review.
- Assisted in preparing sales presentations and proposals, contributing to successful pitches and client engagements.
- Trained new team members on sales procedures, fostering a collaborative environment that promotes knowledge sharing.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
Referral Coordinator
CLS Health
01.2022 - 05.2024
- Coordinated patient referrals to specialists, ensuring timely communication and follow-up.
- Streamlined referral processes, enhancing operational efficiency and reducing turnaround times.
- Collaborated with healthcare providers to verify insurance eligibility and coverage for referred services.
- Developed training materials for new staff on referral management systems and procedures.
Optometric Technician
Family Vision Center
10.2011 - 10.2021
- Assisted in patient intake processes, ensuring accurate information collection and verification.
- Supported eye examinations by preparing equipment and maintaining cleanliness of the work area.
- Learned to operate diagnostic tools for vision assessments under supervision.
- Provided exceptional customer service by answering patient inquiries and scheduling appointments.
- Maintained inventory of optical supplies, ensuring availability for daily operations.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
Education
High School Diploma -
Ball High School
Galveston, TXSkills
- Customer communication
- Data entry
- Goals and performance
- Strong enthusiasm
- Sales reporting
- Recordkeeping
- Sales strategies
- Sales expertise
- Schedule management
Affiliations
Safety Committee
Certification
- CSP - Certified Safety Professional
- CHHM - Certified Hazardous Materials Manager
- OSHA
Languages
Spanish
Native or Bilingual
Timeline
Fulfillment and Sales Coordinator
Gulf Coast Limestone, Inc.
06.2024 - Current
Referral Coordinator
CLS Health
01.2022 - 05.2024
Optometric Technician
Family Vision Center
10.2011 - 10.2021
High School Diploma -
Ball High School
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