Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Hill

Tallmadge,OH

Summary

Dynamic Human Resources Assistant at Ardmore Inc. with strong administrative skills and a proven track record in employee relations. Enhanced onboarding processes and streamlined recruitment, significantly reducing time-to-hire. Proficient in HR policies compliance and background checks, while fostering a collaborative team environment that improved retention rates.

Overview

15
15
years of professional experience

Work History

Human Resources Assistant

Ardmore Inc.
03.2020 - Current
  • Assisted with onboarding processes for new employees, ensuring smooth integration into company culture.
  • Maintained employee records and documentation, adhering to confidentiality protocols and data management standards.
  • Supported recruitment efforts by scheduling interviews with candidates
  • Processed employee inquiries regarding benefits and policies, providing accurate information and resolving issues promptly.
  • Ensure candidates finish all tasks and paperwork during the hiring process
  • Tracking the progress of up to 15 applicants simultaneously
  • Ensuring we are in compliance regarding candidates and employees with the Ohio Department of Developmental Disabilities (DODD)
  • Contributed to development of training materials, enhancing onboarding experience for new hires.
  • Organized employee engagement activities, fostering positive workplace relationships and team cohesion.
  • Conducted research on HR best practices, aiding in the continuous improvement of departmental processes.
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
  • Organized new employee orientation schedules for new hires.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Collaborated with department managers on workforce planning strategies to identify staffing needs within their teams accurately.
  • Streamlined recruitment processes, reducing time-to-hire through effective coordination with department managers.
  • Managed confidential employee records, safeguarding personal and professional information.
  • Provided HR policy guidance and interpretation to employees and management, ensuring consistent application.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Participated in recruitment and selection process for new hires.
  • Created job descriptions on boards for vacant jobs.
  • Helped employees register for benefits programs using online portals.
  • Set up orientations and initial training for new employees.
  • Participated in job fairs to recruit new talent.
  • Checked references for potential candidates.
  • Assisted in recruitment processes by screening resumes and coordinating interviews.
  • Supported HR Manager in strategic planning sessions focused on organizational development and growth.

Receptionist

Ardmore Inc.
09.2010 - 03.2020
  • Managed front desk operations
  • Coordinated communication between departments, enhancing inter-office collaboration and service delivery.
  • Trained new reception staff on procedures and customer service protocols to maintain high standards.
  • Handled multi-line phone system, facilitating clear communication with clients and addressing inquiries promptly.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained confidentiality of information regarding clients and company.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Assisted with planning office events and meetings for smooth execution.
  • Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
  • Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
  • Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
  • Organized, maintained and updated information in computer databases.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Compiled information from files and research to satisfy information requests.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Answered calls on a system with 8 phone lines while greeting employees and visitors coming in to the office.

Education

Bachelor of Science - Human Resources

Western Governors University
Salt Lake City, UT
11-2026

Associate of Applied Science - Medical Assisting

Fortis College
Cuyahoga Falls, OH
06-2010

High School Diploma -

Cuyahoga Falls High School
Cuyahoga Falls, OH
05-2000

Skills

  • Administrative skills
  • Office administration
  • Team player
  • Employee relations
  • Maintaining files
  • Human resources support
  • Background checks
  • HR policies
  • HR policies compliance
  • Online position posting
  • Staff hiring and recruitment
  • Microsoft office

Timeline

Human Resources Assistant

Ardmore Inc.
03.2020 - Current

Receptionist

Ardmore Inc.
09.2010 - 03.2020

Bachelor of Science - Human Resources

Western Governors University

Associate of Applied Science - Medical Assisting

Fortis College

High School Diploma -

Cuyahoga Falls High School

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