Crystal Hintz
Bloomingdale,USA
Summary
Results-driven leader with 11 years of experience conducting thorough corporate investigations of misconduct, while ensuring unwavering compliance with company policies, laws and regulations. Demonstrated success in steering complex investigations, resulting in a 25% reduction in misconduct cases. Comprehensive experience implementing new processes and managing and planning projects.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Ethics Consultant
Gulfstream Aerospace Corporation
Savannah, USA
05.2013 - Current
- Led complex and thorough investigations resulting in effective corrective actions
- Reduced organizational risk by providing timely business conduct advice, and conducting efficient investigations
- Developed employee communication/training initiatives, distributed decision aids, provided guidance relating to FCPA expenses, enforced corporate values
- Conducted internal audits, managed risk assessments, and ensured compliance with policies and regulations
- Conducted research and analysis on emerging trends in business ethics, resulting in improved decision-making processes for employees
- Served as the Administrator for the ethics case management system
- Monitored metrics to assess program effectiveness and provided investigative reports
Senior Compliance Analyst
Gulfstream Aerospace Corporation
Savannah, USA
01.2017 - 03.2018
- Assisted in the development of an investigation standard for the company's human resources organization to improve consistency and increase thoroughness
- Improved compliance with corporate policies and regulations by developing and delivering training programs on business ethics
- Developed and implemented process improvements for ethics and compliance program resulting in 20% reduction in risk
- Established internal controls and processes to support compliance through project management and engagement of key stakeholders
Ethics Specialist II
Gulfstream Aerospace Corporation
Savannah, USA
05.2015 - 01.2017
- Conducted complex investigations of misconduct, ensured corrective actions implemented, reducing risk and promoting positive work culture
- Improved ethics program by developing effective internal controls, resulting in 20% decrease in instances of misconduct
- Developed innovative employee communications, new hire training and program advertising
Ethics Specialist I
Gulfstream Aerospace Corporation
Savannah, USA
04.2013 - 05.2015
- Successfully trained and counseled employees, ensuring awareness of ethics obligations and compliance with policies and regulations
- Conducted investigations of suspected misconduct and wrote comprehensive investigative reports
- Developed and executed innovative communication initiatives, including focus group discussions, leading to an increase in employee engagement with ethics program
Team Leader
Gulfstream Aerospace
Savannah, USA
06.2007 - 05.2013
- Supervised the work, time, and schedules of four personnel overseeing daily operations
- Increased program effectiveness through development of employee communication and training initiatives
- Developed policies and procedures for optimizing operational efficiencies while minimizing costs
- Provided training to over 300 employees on operations, leading to a 25% reduction in customer wait time
- Created reports, metrics, process documentation, lab and training records
- Resolved problems with customers and third-party suppliers
- Implemented an automated system to streamline inventory control processes, which led to an increase in efficiency and a 30% reduction in costs
Platoon Sergeant (Manager)
United States Marine Corps
Beaufort, South Carolina
05.1999 - 06.2007
- Planned and delivered training of personnel in order to maintain proficiency in job-related tasks
- Performed personnel performance appraisals
- Instrumental in the planning and coordination of personnel and equipment for business travel for domestic and international assignments
- Managed an Operations team of 43 personnel, resulting in a 100% deployment readiness
- Responsible for the accountability and use of approximately $3 million of material
- Worked with cross-functional teams to plan and achieve projects
Team Leader
United States Marine Corps
05.2001 - 06.2003
- Accomplished department objectives by supervising staff and organizing and monitoring work processes
- Set specific goals for projects to measure progress and evaluate end results
- Assigned projects and distributed tasks to team members as per area of expertise
- Promoted meritorious on two (2) occasions a supervisor and management position in recognition of strong work ethic and superior leadership
- Completed a 80 hour supervisory Leadership course and recognized as the Honor graduate
Fuel Specialist
United States Marine Corps
05.1999 - 05.2001
- Assisted in the management, receipt, storage and shipping of petroleum-based products
- Read and interpret schematic drawings, diagrams, specifications, and work orders to determine material requirements or assembly instructions
- Inspected and tested systems to verify system compliance with specifications or to detect and locate malfunctions
Night Shift Manager
Dairy Queen
05.1998 - 05.1999
- Assisted the General Manager in hiring and administration of payroll
- Trained and supervised employees on operations
- Coordinated staff schedules to ensure adequate coverage and workflow
Shift Manager
Arthur Treachers
01.1997 - 05.1998
- Oversaw the operations of the restaurant, including food service, customer service and management of staff
- Scheduled staff hours, assigned duties, and payroll
- Ordered food supplies and equipment to maintain inventory levels
Education
MBA - Business Administration
University Of Phoenix
08-2011
Bachelor Of Science - Business Management
Park University
06.2007
Skills
- Investigation Management
- Continuous Improvement
- Research Skills
- Resource Management
- Data Review
- Report Development
- Performance Management
- Complex Problem-Solving
- Verbal and Written Communication
Certification
Certified Fraud Examiner, Association of Certified Fraud Examiners (ACFE), 01/2015, 08/2024
Volunteer Experience
- Savannah Chatham CASA, Court Appointed Child Advocate, Savannah, Georgia, 10/2019, Present,
- Georgia Chapter- Association of Certified Fraud Examiners (ACFE), Board Committee, Co-Chair-Membership, Atlanta, Georgia, 12/2023, Present
Timeline
Senior Compliance Analyst
Gulfstream Aerospace Corporation
01.2017 - 03.2018
Ethics Specialist II
Gulfstream Aerospace Corporation
05.2015 - 01.2017
Ethics Consultant
Gulfstream Aerospace Corporation
05.2013 - Current
Ethics Specialist I
Gulfstream Aerospace Corporation
04.2013 - 05.2015
Team Leader
Gulfstream Aerospace
06.2007 - 05.2013
Team Leader
United States Marine Corps
05.2001 - 06.2003
Fuel Specialist
United States Marine Corps
05.1999 - 05.2001
Platoon Sergeant (Manager)
United States Marine Corps
05.1999 - 06.2007
Night Shift Manager
Dairy Queen
05.1998 - 05.1999
Shift Manager
Arthur Treachers
01.1997 - 05.1998
MBA - Business Administration
University Of Phoenix
Bachelor Of Science - Business Management
Park University
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