Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Hollin

Summary

Proven to enhance productivity and customer satisfaction, I leveraged warehouse safety and empathy at Advance Auto Parts and Double Quick Gas Station. Skilled in quality control and resolving customer complaints, I significantly increased loyalty and operational efficiency. My adaptability and heavy lifting prowess underscore my commitment to excellence and safety in fast-paced environments.

Warehouse professional with strong foundation in inventory management and order fulfillment. Known for reliability and adaptability, consistently meeting operational goals through teamwork and effective communication. Combines attention to detail with focus on achieving high standards and results.

Hardworking Picker Packer experienced in warehouse safety and restocking duties. Accurately picks and packages items in preparation for shipment. Punctual, team-oriented employee willing to work overtime.

Overview

9
9
years of professional experience

Work History

Order Filler

Advance Auto Parts
09.2024 - Current
  • Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
  • Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
  • Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
  • Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
  • Followed orders precisely for correct items, sizes and quantities.

Customer Service Representative

Double Quick Gas Station
04.2022 - 12.2022
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

Customer Service Representative

Dollar Tree
07.2021 - 07.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Cashier

Rally's Fast Food Restaurant
05.2021 - 05.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier/Food Service Worker

Taco Bell
04.2018 - 03.2021

take orders and clean up dine in area, stock cups, straws, and lids,and sauce packets and wipe done tables and mop and sweep the dine in room floor and i made food

  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Auto Parts Handler

GECOM
11.2016 - 11.2016

making parts

Shipping

Hitachi
08.2016 - 09.2016

look at parts and see if there was any bad parts and then put them on a skid

Education

No Degree - Math

Greensburg Community High School
Greensburg, IN
05-2016

Skills

  • Warehouse safety
  • Product picking
  • Heavy lifting
  • Picking efficiency
  • Pick lists
  • Quality control
  • Light maintenance
  • Order picking
  • Stocking

Timeline

Order Filler

Advance Auto Parts
09.2024 - Current

Customer Service Representative

Double Quick Gas Station
04.2022 - 12.2022

Customer Service Representative

Dollar Tree
07.2021 - 07.2021

Cashier

Rally's Fast Food Restaurant
05.2021 - 05.2021

Cashier/Food Service Worker

Taco Bell
04.2018 - 03.2021

Auto Parts Handler

GECOM
11.2016 - 11.2016

Shipping

Hitachi
08.2016 - 09.2016

No Degree - Math

Greensburg Community High School
Crystal Hollin