Crystal Holt
Glen St Mary,FL
Summary
Observant Correctional Officer Sergeant with strong protective instincts and the ability to maintain order in any situation. Excellent interpersonal and organizational talents. Adept at key control and booking procedures. Well-versed in inmate rights and state and federal laws. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Well-coordinated in handling diverse office tasks while leading administrative teams to meet demanding performance targets. Office organizational skills. Effectively organize resources and clerical support to maintain smooth and efficient operations and enhance team success. Organized administrative professional with hands-on experience supporting business areas such as accounting, database management and human resources. Collaborative team player with strong communication, decision-making and time management abilities. All gaps in employment was due to being a stay at home mother to five children.
Overview
11
11
years of professional experience
Work History
Correctional Officer Sergeant
Florida Department of Corrections
02.2017 - 04.2021
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Managed 35 employees and supervised 350 offenders in State prison facility.
- Supervised visitation and checked all visitors for proper identification and contraband.
- Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
- Earned reputation for good attendance and hard work.
- Monitored disciplinary and medical lockups.
- Supervised and made cell assignments.
- Oversaw assigned court trips for jailers, maintaining security of staff and public at all times.
- Coordinated shakedowns to locate and remove unauthorized items.
- Completed agendas and communication materials for the Institution.
- Handled all delegated tasks including report writing, counts, mass searches, D.A.R.T. drills, and K-9 activations.
- Completed daily work report sheets and delegated tasks to employees.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
Customer Service Cashier/Grocery Stocker
Walmart
01.2010 - 05.2011
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Checked aisles for spills to complete quick clean-up.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Greeted customers and directed to requested products.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Maintained effective team member communication.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Education
Florida Department of Corrections Certificate - Corrections
Florida Department of Law Enforcement
Mayo, FL06.2017
High School Diploma -
Taylor Technical Institute
Perry, FL10.2016
Skills
- Ability to file records
- Crisis intervention training
- Firearms trained
- Trained in self-defense
- Force techniques training
- Team management
- Problem resolution
- Supervision
- MS Office
- Organization
- Planning and coordination
- First Aid/CPR
- Communications
- Excel spreadsheets
- Meticulous attention to detail
- Self-starter
- Resourceful
- Time management
- Report development
- Professional and mature
- Report writing
- Strong interpersonal skills
- Mail management
- Meeting planning
- Dedicated team player
- Schedule management
- Strong problem solver
- Proofreading
- Understands grammar
- Timekeeping
- Pallet Jack Operations
- Product Rotation
- Cleaning and sanitizing
- Heavy Lifting
- Customer Service
- Price Checking
- Product restocking
- Clear Communication
- Display Assembly
- Customer Relationships
- Positive Attitude
Timeline
Correctional Officer Sergeant
Florida Department of Corrections
02.2017 - 04.2021
Customer Service Cashier/Grocery Stocker
Walmart
01.2010 - 05.2011
Florida Department of Corrections Certificate - Corrections
Florida Department of Law Enforcement
High School Diploma -
Taylor Technical Institute
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