Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Crystal House

Milwaukee,WI
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations. Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Recognized for exemplary customer service and team collaboration. Business-minded professional tackling any job task with gusto and precision. Determined Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

Overview

12
years of professional experience

Work History

Chuck E Cheese
Milwaukee, WI

AGM
01.2023 - Current

Job overview

  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.

boys and girls club greater milwaukee
Milwaukee, WI

Youth Development Coordinator
06.2021 - Current

Job overview

  • Planned and implemented recreational activities for youth participants.
  • Facilitated workshops on personal development and leadership skills.
  • Conducted assessments to determine the needs of individual youth clients.
  • Organized and supervised field trips to educational and cultural destinations.
  • Collaborated with other youth service providers to coordinate resources, services, and referrals.
  • Developed lesson plans that focused on social-emotional learning topics.
  • Maintained accurate records of attendance, program progress, and outcomes.
  • Provided guidance and support to volunteers working with the youth group.
  • Advised parents and guardians about their children's progress in the program.

Mc Donalds
Milwaukee, WI

General Manager
02.2022 - 01.2023

Job overview

  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Oversaw product development initiatives from concept through completion stages.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.

KFC Restaurant
Milwaukee, WI

Assistant Store Manager
08.2017 - 10.2021

Job overview

  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
  • Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.

Walmart
Milwaukee, WI

Cashier
05.2011 - 06.2017

Job overview

  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Education

Bennett College For Women
Greensboro, NC

Associate of Science from Biochemistry
01.2033

Ceo Leadership Academy
Milwaukee, WI

High School Diploma
06.2010

Skills

  • Team Building
  • Communication
  • Quality Assurance
  • Teamwork and Collaboration
  • Written and verbal communication
  • Interpersonal Communication
  • Critical Thinking
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

AGM

Chuck E Cheese
01.2023 - Current

General Manager

Mc Donalds
02.2022 - 01.2023

Youth Development Coordinator

boys and girls club greater milwaukee
06.2021 - Current

Assistant Store Manager

KFC Restaurant
08.2017 - 10.2021

Cashier

Walmart
05.2011 - 06.2017

Bennett College For Women

Associate of Science from Biochemistry

Ceo Leadership Academy

High School Diploma
Crystal House