Crystal Hsia
Summary
Personable academic coordinator committed to managing and tracking program components to meet set objectives. Extensive experience upholding quality standards to drive Chinese language program growth. Recognized for wisdom and experience earned over 3-year career in program development and delivery.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Program Specialist (Full-time)
University of Southern California, USC
City of Los Angeles, CA
07.2022 - Current
- Developed and delivered educational and informational presentations on program initiatives targeting on current issues in the East Asia.
- Delivered Mandarin and Chinese culture lessons and provided assignment options to allow for learners with varying cognitive styles and strengths to exercise freedom and pursue opportunities for greatest success.
- Utilized knowledge of East Asia region content, instructional design and best practices to improve upon existing training/teaching methods.
Chinese Language Content Developer (Contractor)
Transparent Language
Nashua, NH
01.2021 - 02.2022
- Collaborate with a team (content developer, quality assurance reviewer, copyeditors) to develop language learning content aligning with scopes and objectives for four projects in adult settings.
- Analyze performance indicators and the outcome of needs assessments to identify areas requiring improvement for current products in adult or military setting.
- Design instructionally sound eLearning curriculum to support ILR levels learning activities for content driven language learning.
Academic Materials Coordinator (Full-time)
Mandarin For U Language Institute
Pasadena, CA
06.2018 - 07.2022
- Developed and implemented curricula for new courses in alignment with educational standards.
- Created interactive e-learning modules using Articulate Storyline, Adobe Captivate and other authoring tools.
- Evaluated existing training programs for effectiveness and made recommendations for improvement.
Mandarin Instructor
Dwight Global Academy
New York, NY
08.2022 - 12.2023
- Introduced students to elements of Chinese culture, bringing props to class to complement subject matter with hands-on experience with subject matter covered in current units.
- Instructed students from age 12 to 18 through lecture, hands-on projects and assigned reading and writing in Chinese language.
- Delivered lessons and provided assignment options to allow for students with varying cognitive styles and strengths to exercise freedom and pursue opportunities for greatest success.
Instructional Design Intern
Virtual Student Federal Service, Foreign Service Institute, State
04.2020 - 05.2021
- Conducted 5 research newsletters about emerging educational technologies to accommodate institutes' needs.
- Identified needs for different projects and implemented models, such as ADDIE model, to curriculum design.
- Delivered 2 workshops about the effectiveness of online language training for more than 50 foreign language instructors serving at the institution.
Online Mandarin Instructor
Gould Academy
Maine, NY
08.2021 - 06.2023
- Structured classroom sessions with specific learning objectives in mind, explaining objectives to students to clarify linguistic concepts involved and encourage independent concept exploration.
- Developed language extracurricular programs to promote learning outside of classroom.
- Designed and implemented curriculum based on project-based learning educational requirements through application of Chinese language and cultural knowledge.
Weekend Chinese Program Coordinator
Wah Mei Chinese School
San Francisco, CA
09.2016 - 12.2020
- Coordinated the face-to-face Chinese school program from 2016-2019 for more than 100 families.
- Developed and designed an implementation plan collaboratively with 8 to 10 language instructors to transition to 12 online courses a year.
- Fostered relationships to define programming needs and strengthen organizational standing.
Program Administrative Assistant
Fulbright Taiwan, Foundation, Exchange
Taipei, Taiwan, Taiwan
09.2014 - 09.2015
- Provided support for senior-level staff, including managing and coordinating projects, such as English Teaching Assistantship(ETA) and scholars exchange project.
- Worked with a wide variety of individuals and units, including foreign scholars and institutions.
- Built databases of scholars to manage and cultivated contacts for further event plannings.
Online Chinese Language Instructor (Adjunct)
Gould Academy
Bethel, ME
01.2022 - Current
- Instruct students from grades 7-12 through lecture, project-based language tasks based on Can-Do statements from ACTFEL and assigned reading and writing in Chinese language.
- Support with development of curricula to incorporate the latest approaches in the discipline and effective pedagogy, such as micro-learning and mobile learning.
- Engage with students to build a learning community by hosting a monthly civic participation workshops discussing topics regarding to Sustainable Development Goals from UN in Chinese.
AP Chinese Mandarin Online Instructor (Adjunct)
Tzu Chi Academy
Fremont, CA
01.2021 - Current
- Use backward design to develop an AP Chinese course including 8 themes for a 32-week course.
- Plan and execute specialized lesson plans for each individual student according to needs and school district protocols.
- Integrate authentic materials to engage online learners to complete communicative tasks.
Mandarin Online Teaching Fellow
Global Language Network
Washington
06.2020 - Current
- Use theme-based curriculum which is designed to build learners’ communicative competence and enable them to communicate effectively in culturally appropriate ways.
- Develop online syllabus of lectures, classwork and assignments and distributed to students through leaning management systems, such as Canvas, Moodle and Google Classroom.
- Developed and implemented lesson plans that addressed general students as well as those with individualized 504 plan as part of integrated classroom.
Chinese Mandarin Online Instructor (Adjunct)
Cherrytree Learning Institute
Los Angeles, CA
01.2020 - 01.2022
- Design language learning content into a micro-learning size to accommodate online learners’ needs.
- Motivate students to be more engaged in classes through applying positive reinforcement techniques.
- Teach 2 Mandarin courses/semester (intermediate to advanced) made of more than 20 students aging from 18 to 65.
Chinese Lecturer
University of California
Davis
12.2019 - 06.2020
- Delivered Chinese courses for more than 75 students including 2 face-to-face courses, 2 for-credit courses and 1 blended course.
- Designed and developed 3 faculty trainings and 2 workshops on rapid transition to distance learning.
- Identified and recommended effective and creative contextual use of technologies to enhance instruction and create innovative learning experiences.
Online Language Curriculum Developer
PandaTree
San Francisco, CA
12.2018 - 12.2019
- Tailored instructional approaches according to student learning styles and strategies.
- Worked closely with technical specialists in modernization of training materials with focus on elevating instructional environments.
- Developed and improved curricula, course formats and lesson presentations for diverse topics.
Graduate Teaching Associate, Chinese Program
San Francisco State University
San Francisco, CA
09.2016 - 12.2018
- Supported faculty members to identify contextual technology tools to be applied to courses which meet University and department standards.
- Arranged materials and engaged students for class conversations via learning management systems, such Canvas and Blackboard, to improve learning effectiveness.
- Developed the training materials collaboratively with faculty members for graduate level language tutors to improve the effectiveness of the program.
Mandarin Tutor, Chinese Flagship Program
San Francisco State University
San Francisco, CA
10.2015 - 12.2017
- Provided undergraduates from various backgrounds with online/face-to-face tutoring Develop a one-on-one tutoring session with authentic materials integrated Conduct interactive language discussions on a weekly basis with 3 to 9 students.
- Structured tutoring sessions with specific learning objectives in mind, explaining objectives to students to clarify linguistic concepts involved and encourage independent concept exploration.
- Communicated with students, program coordinators and school faculty regarding student language learning process and suggestions for extracurricular opportunities for involvement.
Research Project Assistant (Contractor)
Mandarin Curriculum Corpus, National Academy for Education Research
Taipei, Taiwan, Taiwan
09.2014 - 09.2015
- Assisted data collection of Mandarin curricula from paper-/internet–based resources.
- Analyzed syntax structures from curricula according to TOCFL standards Compared differences among language standards from different countries.
Mandarin Immersion Summer Program
National Taiwan Normal University
Taipei, Taiwan, Taiwan
06.2014 - 09.2014
- Planned theme- and task-based instructions for learners aged 5 to13 Worked with the team to create daily language activities to encourage questioning, problem solving and concept forming in learners.
- Trained novice teachers to deliver and develop appropriate instructions for learners.
Visiting Chinese Language and Culture Instructor
National Taiwan Normal University
Taipei, Taiwan, Taiwan
11.2013 - 08.2014
- Assisted in developing instructional ways for online Mandarin courses Delivered Chinese culture courses for Barnard Asian Academy via Adobe
- Connect Object Worked with a faculty and organized learning materials for a MOOC course "Chinese Teaching Methodology"
- Chinese Culture Course Lecturer
Chinese Summer Intern Teacher
STARTALK Program under federal fundings
Los Angeles, CA
06.2012 - 08.2012
- Enhanced vocabulary, grammar, language structure and memory development by employing educational strategies and techniques.
- Maintained deep knowledge of course materials and collaborated with colleagues to implement shared interactive learning media.
- Instructed students from age 14 to 19 through lecture, hands-on projects and assigned reading and writing in Chinese language.
Education
Some College (No Degree) - Educational, Instructional, And Curriculum Supervision
Pasadena City College
Pasadena, CA12-2024
Master of Arts - Education With Instructional Technologies Concentration
San Francisco State University
San Francisco, CA05.2023
Bachelor of Arts - Applied Chinese Language And Literature
National Taiwan Normal University
Taiwan12.2015
Some College (No Degree) - Foreign Language Teacher Education
San Diego State University
San Diego, CA08.2021
Some College (No Degree) - Foreign Language Teacher Education
University of Virginia
Charlottesville, VA08.2019
Some College (No Degree) - Foreign Language Teacher Education
University of Minnesota - Twin Cities
Minneapolis, MN08.2018
Some College (No Degree) - Foreign Language Teacher Education
STARTALK Principles For Meaningful Online Learning
CLASSRoad STARTALK 08.2017
Some College (No Degree) - Foreign Languages Education
George Mason University
Virginia Beach, VA08.2012
Skills
- Chinese language linguistics and culture
- Program management
- Report generation
- Training modalities: Blended learning, online synchronous/asynchronous learning
- Multimedia development: Websites, flyers, brochures
Certification
- California Basic Educational Skills License - August, 2016
- Taiwan Certificate of Education to Teach Mandarin Chinese as a Second/Foreign Language - Nov, 2014
Additional Information
- Laura E. Settle Scholarship (Fall, 2016)
- Crumpton, Baxter, Bonham Memorial Scholarship (Fall, 2016)
Timeline
Mandarin Instructor
Dwight Global Academy
08.2022 - 12.2023
Program Specialist (Full-time)
University of Southern California, USC
07.2022 - Current
Online Chinese Language Instructor (Adjunct)
Gould Academy
01.2022 - Current
Online Mandarin Instructor
Gould Academy
08.2021 - 06.2023
Chinese Language Content Developer (Contractor)
Transparent Language
01.2021 - 02.2022
AP Chinese Mandarin Online Instructor (Adjunct)
Tzu Chi Academy
01.2021 - Current
Mandarin Online Teaching Fellow
Global Language Network
06.2020 - Current
Instructional Design Intern
Virtual Student Federal Service, Foreign Service Institute, State
04.2020 - 05.2021
Chinese Mandarin Online Instructor (Adjunct)
Cherrytree Learning Institute
01.2020 - 01.2022
Chinese Lecturer
University of California
12.2019 - 06.2020
Online Language Curriculum Developer
PandaTree
12.2018 - 12.2019
Academic Materials Coordinator (Full-time)
Mandarin For U Language Institute
06.2018 - 07.2022
Weekend Chinese Program Coordinator
Wah Mei Chinese School
09.2016 - 12.2020
Graduate Teaching Associate, Chinese Program
San Francisco State University
09.2016 - 12.2018
Mandarin Tutor, Chinese Flagship Program
San Francisco State University
10.2015 - 12.2017
Program Administrative Assistant
Fulbright Taiwan, Foundation, Exchange
09.2014 - 09.2015
Research Project Assistant (Contractor)
Mandarin Curriculum Corpus, National Academy for Education Research
09.2014 - 09.2015
Mandarin Immersion Summer Program
National Taiwan Normal University
06.2014 - 09.2014
Visiting Chinese Language and Culture Instructor
National Taiwan Normal University
11.2013 - 08.2014
Chinese Summer Intern Teacher
STARTALK Program under federal fundings
06.2012 - 08.2012
Some College (No Degree) - Educational, Instructional, And Curriculum Supervision
Pasadena City College
Master of Arts - Education With Instructional Technologies Concentration
San Francisco State University
Bachelor of Arts - Applied Chinese Language And Literature
National Taiwan Normal University
Some College (No Degree) - Foreign Language Teacher Education
San Diego State University
Some College (No Degree) - Foreign Language Teacher Education
University of Virginia
Some College (No Degree) - Foreign Language Teacher Education
University of Minnesota - Twin Cities
Some College (No Degree) - Foreign Language Teacher Education
STARTALK Principles For Meaningful Online Learning
Some College (No Degree) - Foreign Languages Education
George Mason University
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