Crystal Hudgins
Thomasville,GA
Summary
While I multitasked efficiently handling several task at once. I handled task like running the copy and fax machine. I answered phones all while checking appointments and insurance. Other task like checking patients in upon arrival and filing paperwork were also expected. I made phone calls to remind patients of their upcoming appointments. In the past I have also traveled from place to place to complete inventory. My customer service skills are top notch. Very friendly and eager to help. Attentive and quick to learn.
Overview
22
22
years of professional experience
Work History
Business Office Manager
Primary Care Of Southwest Georgia
03.2020 - 09.2020
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Maximized cash flow through optimal billing and collection processes.
Supervisor
Kay Kay's Kinder Care
01.2002 - 01.2013
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
UPC Clerk
Walmart
01.1999 - 01.2002
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
Education
GED -
TCCHS
Thomasville, GASkills
- Departmental Support
- Continuous Improvement Process
- Inventory Control
- Leadership and Change Management
- Accounts Payable and Receivable
- Reminder Calls
- Billing and Invoicing
- Active Listening
- Patient Correspondence
- Business Correspondence
- Customer Feedback
- Setting Up Referrals
- Creative Thinking
- Call Forwarding
- Financial Records and Processing
- Customer Service Management
- Customer Care
- Record Retrieval
Timeline
Business Office Manager
Primary Care Of Southwest Georgia
03.2020 - 09.2020
Supervisor
Kay Kay's Kinder Care
01.2002 - 01.2013
UPC Clerk
Walmart
01.1999 - 01.2002
GED -
TCCHS
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