Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Bilingual Professional Consultant
USA-CPR Monitoring Inc
11.2023 - Current
Assistant Monitor with provisions for a federal consent decree, settlement agreement in the case of United States of America vs Puerto Rico, Civil Action 94-cv-2080
Serve as a consultant for protection from harm areas (incident reports, contraband analysis, abuse referrals and use of force incidents)
Review and provide feedback on videos of protection from harm incidents
Interview youth and staff in Puerto Rico on conditions and general well-being
Conduct site visits twice a year.
Collected, arranged, and input information into database system on protection from harm areas
Maintained a database to track and analyze operational data.
Bilingual Professional Consultant
Justice by Design LLC
08.2023 - Current
Ensure compliance with PA Chapter 3800 Regulations at the Clock Tower Schools
Observe and Collect information relative to youth’s health, welfare, safety and regulation
Review and provide feedback on policies and procedures
Conduct interviews with youth, program staff and administrators regarding youth care, custody and treatment
Review video incidents and youth grievances to ensure appropriate reporting
Create and maintain reports regarding youth in care.
Program Director/ Bilingual Forensic Interviewer
Delaware County Children’s Advocacy Center (Family Support line)
04.2020 - 08.2023
Adhere to compliance with the National Childrens Advocacy Center Accreditation Standards.
Coordinates the Delaware County Multidisciplinary Investigative Team (MDIT), including local, state and federal law enforcement, community organizations and social service agencies
Conduct professional forensic interviews of children and adolescents who are alleged victims of human trafficking, sexual abuse, severe physical abuse, or have witnessed a violent crime
Facilitate the coordination of support and services for victim families within Family Support Line and with other service organizations
Develop, implement, and maintain the procedures, policies, and operational manuals for the DCCAC in compliance with the accreditation standards of the National Children’s Alliance (NCA) and the local protocol
Recruit, train, and supervise DCCAC staff
Approve time sheets, evaluate workers’ performance, and make recommendations for human resource related actions to the Executive Director
Oversee the budgetary guidelines of the program in relation to the overall agency budget, and any contracts, grants, or special funding
Work with management team staff to prepare grant and contract documents and reports
Assume responsibility for ordering and maintaining the materials, supplies, and equipment necessary to perform the services
Adhere to and assure compliance with all programmatic and administrative policies and procedures; and comply with laws, regulations, and prevailing standards of care
Assume responsibility for the quality assurance of the service delivery, including clinical care, client records, and program documentation
Submit reports as required by contractors, funders, and the organization
Develop and deliver community outreach and presentations
Provided ongoing direction and leadership for program operations.
Communicated regularly with stakeholders, updating on progress to build support for program.
Monitored program performance to identify areas for improvement.
Established program policies and procedures to comply with regulatory requirements.
Collaborated with federal agencies on investigations.
Testified in court during criminal proceedings and trials.
Supervised and motivated multiple staff and collaborated with personnel to identify strengths and areas of weakness.
Bilingual Senior Forensic Interviewer
Mission Kids Child Advocacy Center
01.2020 - 04.2020
Responsible for using the National Child Advocacy Center’s protocol for interviewing children of suspected child abuse (physical or sexual) and witnesses of abuse or violence
Conducted interviews with children as well as adults with disabilities, who have witnessed a crime or experienced violence
Testify in civil and criminal proceedings as required
Facilitate monthly case review meetings with members of the MDT
Participate in local, state and national peer review meetings on a bi-annual basis to give and receive feedback about Forensic Interviews
Participate in National Journal Club Calls to discuss most up to date research within the field of forensic interviewing and child advocacy centers
In the absence of the Program Manager, review referrals with program staff, monitor screening process and provide best practice for case management
Assume a leadership role in expediting referral decisions and management of case logistics.
Documented findings and prepared detailed reports.
Intern Program Supervisor
Mission Kids Child Advocacy Center
05.2018 - 04.2020
Responsible for interviewing/hiring college level students
Create/ assign daily projects for interns
Assist students with their goals/objectives
Overall supervision of Program Interns
Outreach to colleges/universities regarding internship opportunities/placement.
Bilingual Forensic Interviewer
Mission Kids Child Advocacy Center
04.2016 - 04.2020
Responsible for using the National Child Advocacy Center’s protocol for interviewing children of suspected child abuse (physical or sexual), witnesses of abuse or violence, human trafficking and children/adults with disabilities
Interviewing children as well as adults with disabilities, who have witnessed a crime or experienced violence
Facilitate Multi-disciplinary team meetings, which include law enforcement personnel, case workers, assistant district attorneys, medical and mental health personnel
Testify in criminal court regarding best practice for interviewing children
Participate in local, state and national peer review meetings to provide feedback regarding forensic interviews
Chain of evidence (recorded interviews) reviewed and uploaded to SharePoint for law enforcement
Track prosecution outcomes
Supervision of Program Interns
Research/ Implementation of Cultural Competency Plan and gathered statistics.
Bilingual Family Advocate
Mission Kids Child Advocacy Center
04.2016 - 04.2020
Provide in court education, support, and accompaniment when necessary
Developing, maintaining, and assisting in access to victims’ rights information.
Identified available community resources and programs for families and children.
Managed heavy caseload using well-developed time management, organizational, and task prioritization skills.
Documented data and completed accurate updates to case records.
Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Bilingual Case Manager/ Clinical Evaluator
Public Health Management Corporation
10.2013 - 03.2016
Perform Substance Use Evaluations based on the Pennsylvania Client Placement Criteria to create Biopsychosocial evaluations
Advocate for participants in Municipal Court based on individual progress
Actively work with Public Defenders and District Attorneys in assisting special populations
Developed and implemented comprehensive case management plans to address client needs and goals.
Developed and maintained strong relationships with community resources for successful referrals.
Evaluated clients' social, emotional and psychological needs to create treatment plans.
Developed and implemented individualized treatment plans for clients.
Treatment Foster Care Caseworker
Children’s Choice Inc.
10.2010 - 10.2013
Provided Therapeutic services based on individual/family’s needs
Facilitated and organized permanency planning for at-risk families
Networking with other professionals in the Child Welfare System
Developed Individual Service Plan for each child and analyzed client’s needs to develop appropriate interventions
Performed in-home visitation sessions with resource parents and foster children
Deescalated emergency crisis situations and daily behavior management assistance
Attended/ Testified in family court hearings.
Social Work Intern
Non-Profit Resource Network
01.2010 - 06.2010
Facilitated and planned non-profit events and training
Managed client information in SPSS database
Aided in fundraising special events and mastered communication skills.
Education
Master of Science - Criminal Justice
Walden University
Bachelor of Arts - Social Work
Millersville University
Skills
Organizational Development
Business Analysis
Go-to-Market Strategies
Client Requirements Assessment
Technical review
Quality Assurance
Analysis & Evaluation
Strategic Planning
Client rapport
Cultural Awareness
Reports and documentation
Safety Regulations
Accomplishments
Collaborated with a team of multidisciplinary professional in the development of a child and exploitation task force.
Certification
Child Forensic Interviewer Training - 2016
Forensic Interviewing of Children with Disabilities/Vicarious Trauma Training- 2016
Voices of Compassion: Interpreting for Sexual Assault Survivors- 2016
Identifying, Investigating and Prosecuting Domestic Violence and Sexual Assault Strangulation Cases, Training Institute on Strangulation Prevention- 2018
Child Sex Trafficking Forensic Interview Training- 2019
Advanced Forensic Interviewing Training- 2020
Forensic Interviewing of Children with Disabilities Training- 2020
Recognizing and Reporting Child Abuse: Mandated and Permissive Reporting in PA- 2020
Forensic Interviewing of Individuals Who Do Not Speak: An Advanced Forensic Interviewer Training- 2021
Presenting Evidence Training, Federal Bureau of Investigations- 2023
Supporting Children and Families with Disabilities- 2024
Languages
Spanish
Professional Working
Timeline
Bilingual Professional Consultant
USA-CPR Monitoring Inc
11.2023 - Current
Bilingual Professional Consultant
Justice by Design LLC
08.2023 - Current
Program Director/ Bilingual Forensic Interviewer
Delaware County Children’s Advocacy Center (Family Support line)
04.2020 - 08.2023
Bilingual Senior Forensic Interviewer
Mission Kids Child Advocacy Center
01.2020 - 04.2020
Intern Program Supervisor
Mission Kids Child Advocacy Center
05.2018 - 04.2020
Bilingual Forensic Interviewer
Mission Kids Child Advocacy Center
04.2016 - 04.2020
Bilingual Family Advocate
Mission Kids Child Advocacy Center
04.2016 - 04.2020
Bilingual Case Manager/ Clinical Evaluator
Public Health Management Corporation
10.2013 - 03.2016
Treatment Foster Care Caseworker
Children’s Choice Inc.
10.2010 - 10.2013
Social Work Intern
Non-Profit Resource Network
01.2010 - 06.2010
Master of Science - Criminal Justice
Walden University
Bachelor of Arts - Social Work
Millersville University
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