Crystal Huffman
Lake City, Fl,FL
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Paraprofessional
Columbia City Elementary
08.2021 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Administered tests and assessments to evaluate student progress and performance.
- Helped teachers manage bus loading and unloading.
- Graded and provided feedback on assignments.
Accounting Assistant
Nutrien
11.2018 - 08.2021
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Completed financial reports, providing insight into performance, operations, and cash flow.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Coordinated office supply ordering to avail materials for streamlined operations.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Used accounting software to prepare weekly and monthly financial reports.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Collaborated with team members on special projects, contributing valuable insights and problem-solving skills.
Human Resources Specialist
Nutrien
07.2016 - 11.2018
- Reviewed and screened applicant resumes to identify qualified candidates.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
- Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
- Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
- Implemented employee recognition programs, fostering a positive work environment and increased retention rates.
- Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
Medical Office Manager
Accent Physician Specialists
02.2014 - 07.2016
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Addressed and remedied all patient or team member issues.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and technicians.
- Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
- Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Managed 50 employees with various personalities and from different cultures for large 18-physician practice.
- Implemented new processes for managing patient flow, minimizing wait times while maintaining high-quality care standards throughout the practice.
Medical Billing Manager
Consolidated Billing And Collections
01.2003 - 07.2016
- Reviewed billing problems, researched issues, and resolved concerns.
- Worked with customers to develop payment plans and bring accounts current.
- Increased patient satisfaction by addressing billing inquiries promptly and professionally.
- Developed strong relationships with insurance companies through effective communication and negotiation skills, enhancing payment turnaround times.
- Managed a team of dedicated medical billers, focusing on professional development opportunities and maintaining a positive work environment conducive to high levels of productivity.
- Streamlined claim appeals process by creating clear documentation guidelines and templates for staff use.
- Enhanced revenue cycle management by overseeing timely and accurate claims submission.
- Collaborated with providers and staff to ensure accurate coding for billing purposes.
- Performed billing, collection, and reporting functions for office generating over $1 million annually.
- Evaluated vendor contracts for external services such as collections agencies or clearinghouses, negotiating favorable terms that improved bottom-line results.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Complied with established internal controls and policies.
Bank Proof Operator
CNB National Bank
01.1999 - 01.2003
- Collaborated with team members to consistently achieve department goals and deadlines.
- Reconciled account balances accurately by comparing original documents against processed transaction reports.
- Developed expertise in various bank systems, improving proficiency in navigating complex software tools.
- Identified discrepancies in financial data by thoroughly reviewing account statements and transaction records.
- Handled large volumes of financial transactions, consistently exceeding performance expectations.
- Maintained exceptional attention to detail when handling sensitive financial documents, ensuring client confidentiality and security.
- Operated proof machine to list, sort and prove credits, debits and deposits.
- Reduced processing errors by diligently inputting transactions into specialized banking software.
- Maintained an organized workspace for efficient retrieval of documents and streamlined workflow.
- Processed financial transactions of deposits, payments, checks, and withdrawals by encoding numerical data.
- Enhanced document accuracy by meticulously proofreading and verifying financial data.
- Prepared, sent, and received image cash letters and processed all transit bags.
- Strengthened internal controls by identifying potential fraud indicators during the proofing process.
- Contributed to a positive working environment through effective communication and active participation in team meetings.
Education
High School Diploma -
Union County High School
Lake Butler, FL05.1998
Skills
- Behavior Management
- Effective Communication
- Helping Students with Special Needs
- Small Group and Individual Assistance
- Reading Intervention
- Elementary Education
- Educational Support
- Customer Service
- Bank Reconciliation
- Microsoft Excel
- Journal Entries
- Bookkeeping
- Accounts Payable
- Invoicing and collections
- Training and mentoring
- HR policies and procedures
- Customer Relations
- Training development
Accomplishments
I was nominated two years in a role for non instructional employee of the year by my administration team and peers.
I was 2nd runner up for 2023-2024.
Certification
- Certified Paraprofessional
- Certified CNA
- Certified Phlebotomy
Timeline
Paraprofessional
Columbia City Elementary
08.2021 - Current
Accounting Assistant
Nutrien
11.2018 - 08.2021
Human Resources Specialist
Nutrien
07.2016 - 11.2018
Medical Office Manager
Accent Physician Specialists
02.2014 - 07.2016
Medical Billing Manager
Consolidated Billing And Collections
01.2003 - 07.2016
Bank Proof Operator
CNB National Bank
01.1999 - 01.2003
High School Diploma -
Union County High School
- Certified Paraprofessional
- Certified CNA
- Certified Phlebotomy
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