Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Quote
Interests
Timeline
57
Crystal Humelsine

Crystal Humelsine

Administrative Assistant
Granite City,IL

Summary

Accomplished executive assistant with experience providing high-level support to the National Director of Marketing. Consummate professional dedicated to making the lives of busy executives easier. Serve as an effective gatekeeper; prepare well-researched and accurate documents; manage busy calendars; and efficiently handle daily office tasks. Proficient user of MS Office, skilled multitasker, relationship manager, oral & written communications, planning & scheduling, spreadsheets & reports, problem resolution, and office reception.

Overview

22
22
years of professional experience

Work History

Senior Administrative Assistant - Customer Service

Levi Strauss & Company
02.2023 - 12.2024
  • Remote Position
  • Worked closely with management to provide effective assistance for specific aspects of business operations. Hired to co-ordinate and work with the Military market. Expanded to include other clients.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.

Senior Administrative Assistant

North Central Texas Council of Governments
10.2017 - 11.2018
  • Streamlined office operations by implementing efficient scheduling and communication protocols.
  • Coordinated meetings, travel arrangements, and logistics for executive staff to enhance productivity.
  • Managed confidential documents, ensuring compliance with company policies and data protection regulations.
  • Utilized advanced software tools to prepare reports, presentations, and correspondence with high accuracy.
  • Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
  • Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation.

Executive Assistant/Business Development Manager

Webco General Partnership
10.2002 - 02.2017
  • Routine administrative duties include preparing complex MS Word documents, Excel spreadsheets and PowerPoint presentations, managing deadline calendars, coordinating and planning on- and off-site marketing meetings, attending to invoicing and billing matters, preparing financial reports, composing correspondence to manufacturers and buyers, and creating/maintaining accurate and organized files.
  • VMI Specialist (Vendor Maintained Inventory) VMI accounts encompassed both AAFES and Nexcom Overseas (ConAgra, Boston Beer, Ocean Spray, and Pabst Blue Ribbon). Coordinating product placement with major manufacturers and the military market – working months in advance of shipment. Customer liaison and providing creative problem solving. Directing overseas shipments of durable goods for marketing displays. Compiling and maintaining purchase projections for sales revenue budgeting both in-house and for military. Overseeing project-specific contract labor and log/approve man hours.
  • Along with giving administrative support to National Director of Marketing (based out of Atlanta, GA) and managing all of the in-house VMI accounts, worked as Dallas office IT specialist and software training expert while maintaining responsibility for assigned accounts.

Education

Associates of Applied Business - Legal

University of Northwestern OH
Lima, OH

Skills

  • Proficient in Microsoft office
  • Executive support experience
  • Project coordination expertise
  • Confidentiality and discretion
  • Vendor relations management
  • High-level multitasking
  • Presentation development
  • Effective problem solving
  • Inventory control
  • Deadline oriented
  • Account management
  • Professional communication

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

Remote

Important To Me

Work from home optionHealthcare benefits

Quote

"I've never believed that I was better than anyone else, nor do I believe that there is anyone better than me."
Someone may have said this before with more eloquence, but this has always been a family motto.

Interests

Art

History

Space (Science fiction and fact)

Gardening

Animals

Timeline

Senior Administrative Assistant - Customer Service

Levi Strauss & Company
02.2023 - 12.2024

Senior Administrative Assistant

North Central Texas Council of Governments
10.2017 - 11.2018

Executive Assistant/Business Development Manager

Webco General Partnership
10.2002 - 02.2017

Associates of Applied Business - Legal

University of Northwestern OH

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