Crystal Humphrey
Monticello,KY
Summary
Accomplished leader with extensive experience at American Woodmark, with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
Work History
Rough Mill Supervisor
American Woodmark
12.2021 - Current
- Managed daily operations effectively to meet production quotas consistently and maintain safety and quality standards.
- Enhanced employee performance through regular performance reviews, coaching, and training sessions.
- Engaged in continuous improvement initiatives by identifying areas of opportunity, proposing solutions, and monitoring progress closely.
- Handled personnel issues professionally, resolving conflicts fairly and fostering a positive work environment for all team members.
Lean Coordinator
American Woodmark
11.2017 - Current
- Facilitated and led Kaizen teams involved in improvement activities.
- Provided training for 5 Why and 7 Step Process and then coached and assisted employees to promote root cause problem-solving activities.
- Supported the use of the My CIP program and modified program to improve employee involvement.
- Scheduled and facilitated the implementation of the Operations Management System across all departments within the plant. Coached employees to develop the use of the board and presentation opportunities.
- Facilitated events and one-on-one sessions to develop Standard Work Documents and One Point Lessons across all departments within the plant.
- Developed and implemented a SWD audit system to confirm process compliance and document improvement opportunities. Coached other employees to achieve 85% completion of audits with periodic suggestions of change.
- Encouraged and supported Lean initiatives and Continuous Improvement practices.
- Provided training to educate other employees in the principles of Lean Manufacturing during Lean events, New Hire Orientation, and daily activities as needed.
- Maintained plant wide Document Control.
- Supported Operations and Engineering in TPM program to improve and certify the overall condition of equipment.
Yard Supervisor
American Woodmark
12.2020 - 12.2021
- Managed daily operations effectively to meet production quotas consistently and maintain safety and quality standards.
- Enhanced employee performance through regular performance reviews, coaching, and training sessions.
- Engaged in continuous improvement initiatives by identifying areas of opportunity, proposing solutions, and monitoring progress closely.
- Handled personnel issues professionally, resolving conflicts fairly and fostering a positive work environment for all team members.
Lean Technician
American Woodmark
06.2014 - 11.2017
- Facilitated and led Kaizen teams involved in improvement activities.
- Provided training for 5 Why and 7 Step Process and then coached and assisted employees to promote root cause problem-solving activities.
- Supported the use of the My CIP program and modified program to improve employee involvement.
- Scheduled and facilitated the implementation of the Operations Management System across all departments within the plant. Coached employees to develop the use of the board and presentation opportunities.
- Facilitated events and one-on-one sessions to develop Standard Work Documents and One Point Lessons across all departments within the plant.
- Developed and implemented a SWD audit system to confirm process compliance and document improvement opportunities. Coached other employees to achieve 85% completion of audits with periodic suggestions of change.
- Encouraged and supported Lean initiatives and Continuous Improvement practices.
- Provided training to educate other employees in the principles of Lean Manufacturing during Lean events, New Hire Orientation, and daily activities as needed.
- Worked closely with Training Dept. to balance the shared responsibility for plant wide Document Control.
- Supported Operations and Engineering in TPM program to improve and certify the overall condition of equipment.
Teamleader – 1st Shift Quality Assurance
American Woodmark
06.2006 - 06.2014
- Scheduled and completed plant wide audits to ensure quality standards were met.
- Worked with production departments to correct quality issues.
- Scheduled auditors to ensure coverage across multiple departments.
- Collected data to verify machine capability.
- Maintain quality tool calibration schedule was met.
- Trained new employees on quality standards, as well as defect and part recognition.
Teamleader – 2nd Shift Door Panel Department
American Woodmark
01.2006 - 06.2006
- Led team members to ensure production goals were met safely and to meet quality standards.
Teamleader – 2nd Shift Door Machining Department
American Woodmark
06.2004 - 01.2006
- Led team members to ensure production goals were met safely and to meet quality standards.
Materials Department – Cycle Count Analyst
American Woodmark
01.2004 - 06.2004
- Worked with Production team to maintain inventory balances.
- Investigated variations in part counts to determine affects on those balances.
Team Leader – 3rd Shift
American Woodmark
08.2002 - 01.2004
- Led team members to ensure production goals were met safely and to meet quality standards.
- Team learned to operate all machines and would work in the department that most needed it each night.
Utility Operator – 3rd Shift
American Woodmark
10.2001 - 08.2002
- Led team members to ensure production goals were met safely and to meet quality standards.
- Team learned to operate all machines and would work in the department that most needed it each night.
Team Member – 3rd Shift
American Woodmark
04.2001 - 10.2001
- Led team members to ensure production goals were met safely and to meet quality standards.
- Team learned to operate all machines and would work in the department that most needed it each night.
Chopsaws – 2nd Shift
American Woodmark
01.2001 - 04.2001
- Operated Chopsaw and worked to help team meet goals daily.
Education
Bachelor of Science - Business Management
Campbellsville University
Campbellsville, KY05.2018
Skills
- Written and Verbal Communication
- Organization and Time Management
- Leadership
- Mentoring
- Problem Solving
- Continuous Improvement Mindset
- Conflict Resolution
- Decision Making
- Willingness to Learn
- Interpersonal Skills
- Critical Thinking
- Team Management
Timeline
Rough Mill Supervisor
American Woodmark
12.2021 - Current
Yard Supervisor
American Woodmark
12.2020 - 12.2021
Lean Coordinator
American Woodmark
11.2017 - Current
Lean Technician
American Woodmark
06.2014 - 11.2017
Teamleader – 1st Shift Quality Assurance
American Woodmark
06.2006 - 06.2014
Teamleader – 2nd Shift Door Panel Department
American Woodmark
01.2006 - 06.2006
Teamleader – 2nd Shift Door Machining Department
American Woodmark
06.2004 - 01.2006
Materials Department – Cycle Count Analyst
American Woodmark
01.2004 - 06.2004
Team Leader – 3rd Shift
American Woodmark
08.2002 - 01.2004
Utility Operator – 3rd Shift
American Woodmark
10.2001 - 08.2002
Team Member – 3rd Shift
American Woodmark
04.2001 - 10.2001
Chopsaws – 2nd Shift
American Woodmark
01.2001 - 04.2001
Bachelor of Science - Business Management
Campbellsville University
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