CRYSTAL HUNTER
Woodstock,GA
Summary
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Goodwill of North Georgia
01.2024 - 04.2025
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Customer Service/Scheduler
Anderson Windows
02.2022 - 01.2024
- Communicate with customers, make outbound calls to potential customers, and follow up on leads
- Promote products and services to current and prospective customers
- Understand customer needs and requirements
- Schedule in-home consultations for customers
- Participate in weekly training huddles
Store Manager
Sunglass Hut
05.2021 - 06.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
Diploma -
Warrensville High School
Cleveland, OH2001
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Inventory control
- Customer relations
- Store organization
- Time management
- Team building and leadership
- Store opening and closing
- Store operations
- POS systems operations
- Employee scheduling
- Hiring and training
- Loss prevention
- Sales strategies
- Business development and planning
Timeline
Assistant Store Manager
Goodwill of North Georgia
01.2024 - 04.2025
Customer Service/Scheduler
Anderson Windows
02.2022 - 01.2024
Store Manager
Sunglass Hut
05.2021 - 06.2022
Diploma -
Warrensville High School
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