Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Hunter

McDonough,USA

Summary

Dedicated Customer Service and Logistics Coordinator with over 9 years of experience in enhancing transportation operations, streamlining administrative functions, and fostering positive contractor and driver relations. Expertise in issue resolution, compliance support, data management, and retention programs reflects a commitment to operational excellence. Recognized for strong communication skills and the ability to collaborate effectively across diverse teams. Proficient in Microsoft Office Suite (Excel, Access, Word, Google Docs) and logistics software (DispatchTrack, AS400), driving efficiency and productivity in all aspects of logistics coordination.

Overview

15
15
years of professional experience

Work History

Logistics Manager

Will Jrs Delivery
06.2022 - Current
  • Coordinate and manage transportation schedules to ensure on-time delivery and customer satisfaction.
  • Serve as primary point of contact for drivers and subcontractors, addressing operational, compliance, and administrative issues.
  • Maintain accurate shipment, payroll, and compliance records to support operational reporting.
  • Handle all onboarding paperwork for newly hired subcontractors, ensuring compliance with federal and company requirements.
  • Resolved transportation-related problems such as delays or route changes in a timely manner to minimize disruptions.
  • Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
  • Lead monthly safety meetings with subcontractors, reinforcing DOT regulations and company policies.

Chiropractic Assistant/Receptionist

Phillips Chiropractic
06.2018 - 06.2022
  • Greeted and welcomed patients upon arrival.
  • Answered phone calls and responded to emails.
  • Checked patients in and out.
  • Rescheduled and scheduled appointments.
  • Collected and recorded personal and payment info.
  • Verified payment methods and insurance coverage.
  • Prepared treatment rooms.
  • Administered assessments (blood pressure, orthopedic tests).
  • Operated and positioned x-ray equipment.
  • Assisted with non-invasive therapy techniques.
  • Built excellent patient relationships.

Office Clerk

Hunters Delivery Service
02.2015 - 06.2018
  • Managed office supplies, vendors, and upkeep.
  • Handled incoming and outgoing calls.
  • Maintained clean reception and lounge areas.
  • Organized hiring and security paperwork.
  • Performed data entry, tracked resumes, and maintained ATS.
  • Processed 5–10 invoices daily.
  • Assisted drivers.
  • Organized forms and maintained filing system.

Secretary

Wills Delivery Service
05.2010 - 06.2018
  • Handled high call/email volumes.
  • Managed payroll for 14 subcontractors.
  • Managed paperwork flow and collaborated with accounting.
  • Processed 10–20 invoices daily.
  • Created and updated filing records.
  • Prepared correspondence and reports.

Education

High School Diploma -

Eagles Landing
McDonough, GA
05-2010

Skills

  • Customer Service & Contractor Support
  • DOT & Compliance Awareness
  • Issue Resolution & Retention Support
  • Data Entry & Reporting (Excel/Access)
  • Training & Onboarding Support
  • Transportation & Logistics Coordination
  • Payroll & Invoice Processing

Timeline

Logistics Manager

Will Jrs Delivery
06.2022 - Current

Chiropractic Assistant/Receptionist

Phillips Chiropractic
06.2018 - 06.2022

Office Clerk

Hunters Delivery Service
02.2015 - 06.2018

Secretary

Wills Delivery Service
05.2010 - 06.2018

High School Diploma -

Eagles Landing

Similar Profiles

CREATE PROFILE