Crystal Hurst
Taylor,TX
Summary
Proven leader in administrative management at Children's Lighthouse, adept in developing policies and strategic planning to enhance performance. Excelled in employee development and technical support, achieving significant improvements in team productivity and compliance. Skilled in critical thinking and staff management, fostering a stable and efficient work environment.
Knowledgeable Administrative Manager uses operational experience to inform strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously.
Overview
4
4
years of professional experience
Work History
Administrative Manager
Childrens Lighthouse
01.2022 - 03.2024
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Developed and implemented improved filing systems for enhanced order and accuracy.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Delivered performance reviews to recommend additional training or advancements.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
Childcare Center Assistant Director
KidZone
04.2021 - 01.2022
- Attended approved training and continuing education courses to maintain certifications.
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
- Managed program paperwork and child records to comply with state requirements.
- Developed relationships with community organizations to provide additional resources and services to families.
- Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
- Executed marketing plan and promoted positive image to achieve enrollment goals.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Communicated with local and state government agencies to maintain compliance with all regulations.
Software Engineering Intern
Retronix
11.2020 - 04.2021
- Provided software and hardware troubleshooting to maintain performance levels.
- Collaborated with software engineers to develop and test application procedures for system efficiency.
- Demonstrated time management, organizational, prioritization and planning skills by successfully handling tasks, projects and priorities.
- Supported software development teams, assisting with test environment and framework creation.
Data Entry Administrator
Retronix Semiconductor
12.2019 - 11.2020
- Reported statistics requested by senior management accounting for database growth and call volume.
- Audited production reports, tracking data entry and processing errors.
- Reviewed budget forecasts factoring department staffing and production needs.
- Provided daily supervision, feedback and oversight to direct reports.
- Conducted performance reviews of employee goals, objectives and performance expectations.
Education
BBA - Business Administration And Management
Western Governors University
Salt Lake City, UT05.2025
High School Diploma -
Highschool
Brownwood, TX05.2015
Skills
- Performance Evaluations
- Developing Policies and Procedures
- Employee Development
- Resources Allocation
- Customer Service Management
- Employee Onboarding
- Hiring and Training
- Technical Support
- Event Coordination
- Staff Management
- Critical Thinking
- Business Administration
- Strategic Planning
Timeline
Administrative Manager
Childrens Lighthouse
01.2022 - 03.2024
Childcare Center Assistant Director
KidZone
04.2021 - 01.2022
Software Engineering Intern
Retronix
11.2020 - 04.2021
Data Entry Administrator
Retronix Semiconductor
12.2019 - 11.2020
BBA - Business Administration And Management
Western Governors University
High School Diploma -
Highschool
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