Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Hutchins

Rossville,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience

Work History

EVS Manager

Sodexo USA
Chattanooga, TN
10.2023 - Current
  • Developed and implemented standardized cleaning, disinfecting, and waste management protocols for all departments.
  • Monitored employee performance to ensure compliance with safety standards and regulations.
  • Regularly inspected facilities to identify areas that require special attention or repair.
  • Conducted regular staff meetings to provide updates on policies and procedures.
  • Provided training and guidance on proper cleaning techniques for all employees.
  • Established schedules for routine cleaning activities throughout the facility.
  • Responded quickly to customer complaints regarding cleanliness issues.
  • Worked closely with Human Resources department to recruit, hire, train, and evaluate EVS staff members.
  • Trained team members in proper cleaning and sanitizing procedures.
  • Delegated work to personnel and checked performance against company guidelines.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Assigned work and monitored performance of project personnel.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.

Office Manager

Thompson Real Estate Services
Wenatchee, WA
03.2022 - 03.2023
  • Ensure office efficiency by maintaining common areas, handling correspondence, managing file systems, and overseeing supplies and equipment
  • Provide direct administrative support as needed, including scheduling appointments, maintaining file systems; mailing and shipping packages; and updating contacts database and employee lists
  • Oversee and maintain office equipment for uninterrupted function, identify needs and acquire supplies, manage vendor relationships.

Data Entry Clerk

Medical Billing Management
Chattanooga, TN
04.2019 - 03.2022
  • Prepare insurance claim forms and related documents to review them for completeness
  • Enter claims information into database systems and attach information to claim file
  • Update patient's information and post payments
  • Contact insurance providers to verify claim status, correct billing information and obtain authorization for proper billing codes
  • Liaise with patients, insurance companies, and billing office personnel to effectively create and post bills, obtain payments, and update system information.

General Manager

Chick-fil-a
Chattanooga, TN
07.2010 - 04.2019
  • Team Member: Checked completed orders for accuracy and bagged meals for easy carrying
  • Greeted customers promptly and took orders to keep flow of traffic moving
  • Prepped food items for later use to save staff time during busy hours
  • Maintained clean, sanitized, and well-organized food preparation zones
  • Shift Supervisor: Engaging and resolving customer complaints
  • Managing day to day business activities, shift organization and restaurant needs
  • Managing team member performance and staffing needs
  • Owning and managing daily, weekly, and monthly goals
  • General Manager: Organize the company’s operations
  • Lead a team of over 25 employees
  • Manage inventory to minimize food costs
  • Prepare and execute all catering orders
  • Place and create cash orders and deposits
  • Enforce company policy.

Education

Central High School
01.2012

Skills

  • Operations Management
  • Inventory Control
  • MS Office Suite
  • Supervision & Training
  • Time Management
  • Effective Customer Relations
  • High Level of Organization
  • Staff Motivation
  • Critical Thinking
  • Team Player
  • Customer Service

Timeline

EVS Manager

Sodexo USA
10.2023 - Current

Office Manager

Thompson Real Estate Services
03.2022 - 03.2023

Data Entry Clerk

Medical Billing Management
04.2019 - 03.2022

General Manager

Chick-fil-a
07.2010 - 04.2019

Central High School
Crystal Hutchins