CRYSTAL I. WILLIAMS
Clovis
Summary
Clinical Rehabilitation Counseling graduate and proud military spouse with five years of experience in mental health and social service environments supporting individuals with disabilities and complex behavioral health needs. Knowledgeable in social services delivery systems, behavioral science principles, and rehabilitation counseling practices that promote independence, employment readiness, and improved quality of life. Skilled in conducting structured interviews, assessing client needs, and developing individualized service plans that address psychosocial, vocational, and financial concerns. Experienced in establishing effective working relationships with clients, families, and interdisciplinary teams while maintaining tact, diplomacy, and ethical standards. Strong ability to communicate clearly both orally and in writing while maintaining accurate documentation and connecting individuals with appropriate community resources and support systems.
Results-driven professional prepared for this role with strong background in achieving high-impact outcomes. Skilled in problem-solving, critical thinking, and effective communication. Known for fostering team collaboration and adapting to evolving needs. Adept at utilizing analytical skills and innovative solutions to drive success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IDEAL Intern
Georgia State University
08.2024 - 08.2025
- - Conducted intake interviews and needs assessments with college students with mild intellectual disabilities to identify academic, vocational, and social service needs.
- - Applied behavioral science principles and rehabilitation counseling practices to assist students in developing education, employment, and independent living goals.
- - Collaborated with interdisciplinary teams and program representatives to coordinate campus disability services and social service delivery systems.
- - Maintained progress documentation and monitored student outcomes through structured reports and follow-up strategies.
- - Built supportive working relationships with students while demonstrating tact, diplomacy, and culturally responsive communication.
Mental Health Aide
Georgia Regional Hospital
10.2023 - 04.2025
- - Monitor patient safety and well-being in an inpatient psychiatric environment serving individuals with severe behavioral health conditions.
- - Document behavioral observations and clinical updates that support treatment planning and interdisciplinary communication.
- - Support treatment teams implementing structured mental health service delivery systems designed to stabilize patients and promote recovery.
- - Collect vital signs and maintain accurate patient records in compliance with confidentiality and documentation standards.
Mental Health Counselor
MiraVista Behavioral Health Center
03.2022 - 07.2023
- - Conduct patient interviews and behavioral observations to assess mental health status and identify treatment needs.
- - Maintain clinical documentation for approximately eight patients per shift, tracking behavioral changes and treatment progress.
- - Coordinate with nurses, therapists, and social workers to support effective hospital service delivery systems.
- - Facilitate psychoeducational and therapeutic group sessions focused on coping skills, behavioral regulation, and goal development.
- - Establish supportive relationships with patients experiencing psychiatric distress while maintaining professional boundaries.
Psychiatric Counselor
Holyoke Medical Center
09.2021 - 02.2022
- - Perform mental status examinations and intake interviews to determine the nature and extent of patient concerns.
- - Contribute behavioral observations and clinical data used by interdisciplinary teams to develop treatment plans.
- - Facilitate therapeutic groups focused on recovery skills, emotional regulation, and social functioning.
- - Maintain clear written documentation supporting treatment goals and care coordination.
Mental Health Associate
Connecticut Valley Hospital
05.2021 - 08.2021
- - Support psychiatric patients with activities of daily living while maintaining safety and dignity.
- - Record behavioral observations and monitor patient progress within structured treatment programs.
- - Coordinate transportation and support for ECT treatments while communicating updates with clinical staff.
Education
Master of Science - Clinical Rehabilitation Counseling
Georgia State University
Atlanta, GA05-2025
Bachelor of Arts - Psychology
Hampton University
Hampton, VA12-2020
Skills
- Clinical Interviewing
- Social Services Delivery Systems
- Behavioral Science Principles
- Crisis Intervention
- Case Documentation and Report Writing
- Client Advocacy
- Community Resource Coordination
- Relationship Building
- Treatment Team Collaboration
- Culturally Responsive Communication
- Professional Writing
- Goal Development and Case Planning
- Teamwork and collaboration
- Quick learner
- Fast learner
- Problem-solving
- Computer skills
Certification
- Applied Suicide Intervention Skills Training (ASIST)
- CPR Certification - In progress
Timeline
IDEAL Intern
Georgia State University
08.2024 - 08.2025
Mental Health Aide
Georgia Regional Hospital
10.2023 - 04.2025
Mental Health Counselor
MiraVista Behavioral Health Center
03.2022 - 07.2023
Psychiatric Counselor
Holyoke Medical Center
09.2021 - 02.2022
Mental Health Associate
Connecticut Valley Hospital
05.2021 - 08.2021
Bachelor of Arts - Psychology
Hampton University
Master of Science - Clinical Rehabilitation Counseling
Georgia State University