Crystal Jackson

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Answered questions about store policies and addressed customer concerns.
• Used POS system to enter orders, process payments and issue receipts.
• Learned duties for various positions and provided backup at key times.
• Worked with floor team and managers to meet wide range of customer needs.

• Maintaining IEP's and CA-60 files for all documentation purposes
• Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
• Handed out classroom materials, like pencils, paper, and crayons.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Graded assignments and reported individual progress to teacher.
• Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
• Maintained safety and security by overseeing students in recess environments.
• Documented student progress and communicated with parents to keep informed.
• Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
• Provided instructional support to students unable to attend regular classes.
• Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.

• Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
• Handed out classroom materials, like pencils, paper, and crayons.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Graded assignments and reported individual progress to teacher.
• Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
• Assisted lead teachers with lesson plan creation and materials development .
• Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
• Supported classroom activities, tutoring, and reviewing work.
• Provided instructional support to students unable to attend regular classes.
• Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.

• Improved student behavior by developing and implementing individualized behavior plans.
• Reduced instances of classroom disruptions through proactive behavioral interventions.
• Collaborated with educators to create a supportive learning environment for all students.
• Enhanced communication between parents and school staff, addressing concerns and promoting student success.
• Worked closely with interdisciplinary teams to develop comprehensive support plans for at-risk students.
• Assisted students in setting realistic goals and developing self-monitoring techniques to track progress.
• Evaluated the effectiveness of behavior intervention plans, making adjustments as needed based on data analysis.
• Supported students with emotional and behavioral disorders by creating tailored coping strategies.
• Promoted a culture of respect and empathy among peers through group activities and discussions.
• Consulted with school staff to address any barriers hindering the implementation of effective behavior supports.
• Actively monitored student progress using data-driven methods, ensuring appropriate modifications were made when necessary.
• Maintained open lines of communication between school personnel, family members, and outside service providers regarding student needs.
• Provided crisis intervention services during critical situations involving emotionally distressed or volatile individuals.
• Supervised student behavior during daily academic routines to secure safety of students and staff.
• Informed parents of evaluation methods used to guide instruction and document progress.
• Planned and facilitated needs-based professional learning tools, resources and educational materials to enhance teaching skills.

• Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
• Organized social events for residents to foster a sense of community and belonging, resulting in increased resident retention.
• Improved communication between residents and management through consistent updates and informative newsletters.
• Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
• Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
• Streamlined administrative processes by implementing an efficient filing system for resident paperwork.
• Increased participation in residence hall activities by creating engaging promotional materials and advertising campaigns.
• Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.
• Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
• Coordinated maintenance requests with appropriate staff members to address facility issues in a timely manner.
• Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
• Supported students experiencing mental health challenges by actively listening, offering resources, and connecting them with appropriate support services.
• Monitored building access during evening hours to provide a secure living environment while fostering strong relationships with residents.
• Attended, participated, and contributed to monthly staff meetings addressing resident needs.
• Responded to room transfers, incident reports, and maintenance requests.
• Assisted residents in preparing for activity and social programs.
• Maintained clean, safe, and well-organized patient environment.
• Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
• Provided crisis intervention and support services to students to minimize intensity of emotional, mental and behavioral reactions to crisis.
• Supervised daily activities and provided assistance to staff.

• Inputting discipline in the A.S. 400 computer system
• Enhanced student outcomes by implementing evidence-based intervention strategies and techniques.
• Improved overall classroom performance by providing targeted support for struggling students in various subjects.
• Increased student engagement through the use of differentiated instruction tailored to individual learning needs.
• Addressed behavioral issues through the implementation of positive behavior supports and interventions.
• Supported students with diverse needs, ensuring their academic progress aligned with IEP goals.
• Built strong relationships with parents and guardians, fostering open communication regarding student progress and needs.
• Provided ongoing assessment of student progress, adjusting interventions as needed to optimize results.
• Coordinated with other professionals such as speech therapists, occupational therapists, and school psychologists to address comprehensive student needs.
• Facilitated small group instruction for targeted skill development, enhancing academic growth for all participants.
• Empowered students by teaching self-advocacy skills and promoting independence within the classroom setting.
• Strengthened collaboration among general education teachers, special education staff, and related service providers through regular meetings and communication.
• Served as an advocate for students with disabilities during eligibility meetings, IEP reviews, and parent conferences.
• Ensured a smooth transition between grade levels and school settings for students with disabilities through careful planning and collaboration with stakeholders.
• Prepared accurate case history records.
• Completed observations of students in classroom and social situations.
• Maintained records of ongoing assessments and documentation of updates.
• Met with teachers to establish goals for students in intervention program.
• Developed intervention plans based on established guidelines and individual needs.
• Worked closely with parents and guardians to address students' issues on multiple fronts.
• Provided emotional support to students and families.

Worked on a Production line breaking polysilicon, code reading, interpreting data for production, sort through chemicals and other production materials on the line.

• Maintained a safe working environment by adhering to safety protocols and promptly addressing potential hazards.
• Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
• Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.

General clerical duties, which consists of filing paperwork, data entry, answering phones, assisting students, maintaining executive's meeting schedule and record keeping.