Crystal Jacob

• Communication & Service: Deliver exceptional customer service, managing substitutions seamlessly and maintaining a 98%+ client satisfaction rating.
• Quality Control: Hand-select premium produce, meats, and perishable ingredients for diverse clients, consistently meeting strict standards for optimal freshness and quality.
• Ensured 100% accuracy by meticulously reviewing order lists, dietary requests, and expiration dates.
• Streamlined delivery timelines by organizing and prioritizing multiple client orders simultaneously in fast-paced environment.

Accumulated 13 years of professional experience in culinary services.

• Kitchen Support: Supported culinary teams in high-volume ingredient preparation, station setup, and dishwashing, ensuring clean, safe cooking environments.
• Restaurant Management: Oversaw daily front- and back-of-house operations, managed inventory, ordered supplies, and maintained compliance with health and safety regulations.
• Guest Services (Server / Hostess): Facilitated guest seating, took precise orders, processed cash/POS transactions, and addressed customer issues in high-pressure dining environments.