Crystal Jameson

• Plans, schedules, and organizes use and maintenance of aerospace vehicles (to include A-type equipment), engines, munition, missiles, space systems,aerospace ground equipment (AGE), and associated support systems.
• Documents and maintains aerospace vehicles, engines, missiles, munitions, AGE, and associated support systems records. Maintains generation flow plans for units required to meet emergency war order and wartime taskings . Determines maintenance capabilities to aid in developing maintenance and operational schedules.
• Collaborated with quality assurance team to comply with regulatory requirements.
• Translated complex technical information into intuitive clear format.
• Created information architecture to format content and method of distribution.

• Took on additional shifts during peak work periods to keep projects on schedule.
• Resolved issues quickly to maintain productivity goals.
• Organized work to meet demanding production goals.
• Inspected final products to assess compliance with quality standards and established tolerances.
• Prepares weekly, monthly, quarterly, and annual utilization schedules for known maintenance and operational mission and training requirements.
• Coordinates with base activities to ensure support is available to meet schedules. Schedules and monitors workload requirements. Ensures the maintenance operation center (MOC) supervisor and appropriate Maintenance and Operations Group commanders are advised of maintenance capabilities, limiting production factors, and adherence to maintenance schedules.
• Uses automated system to schedule and monitor maintenance activities workload. Schedules maintenance jobs, helps establish work priorities, and monitors completion. Monitors aircraft maintenance scheduling effectiveness.

• Monitor, coordinate, facilitate, and implement the safe and effective scheduled and unscheduled maintenance of aircraft and support equipment, coordinate the repair and maintenance effort between the various shops, and monitor the implantation of the schedule.
• Coordinates adjustment of schedules with appropriate personnel whenever unforeseen difficulties are encountered and ensures operational flying squadrons operational flying squadrons are informed of any charges.

Provide direct patient care for assigned patients under the supervision of a licensed nurse.

• Responsible for accurate documentation of information related to patient treatment.
• Performs patient care activities, as delegated, and adheres to patient safety measures
• Report any significant information or change in patient condition to the supervisor.

• Schedule appointments for patients and ensure the following:obtain and enter accurate demographic information in computer medical program (address, phone, insurance etc).Inform caller of items to bring to their appointment, remind caller of cancellation policy and answer questions and offer information as requested, to provide patient-focused service and professional customer service.
• Act as a liaison for the patients and health center by directing calls to to other departments as needed, use good judgement in handling calls, especially with urgent matters and problem solve quickly and efficiently. Understand when a call needs to be escalated to the physician/manager/triage nurse.
  
• Service patients and their needs by making reminder calls as requested, reschedule appointments as needed and provide assistance with mailings and other projects as call volume permits.
  
• Coordinated work between multiple departments.
• Optimized service procedures to increase customer satisfaction.