Crystal Jara Cortez
Chicago,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Accountant
Currency Exchange
08.2023 - Current
- Contributed to team objectives in fast-paced environment.
- Met and exceeded service level goals to achieve standards and expectations.
- Collaborated with internal teams to develop account strategy.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Recorded accurate and efficient records in customer database.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Managed major accounts portfolio worth $[Amount].
- Deepened customer relationships through strong attention to needs and knowledgeable service.
- Executed successful sales strategies to convert leads into customers.
- Informed customers of promotions to increase sales productivity and volume.
- Increased client satisfaction by effectively managing accounts receivable and payable processes.
- Gained understanding of goals, objectives and processes to meet client business needs.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Consulted with businesses to supply accurate product and service information.
- Negotiated prices, terms of sales and service agreements.
- Built relationships with customers and community to promote long term business growth.
- Trained new employees on customer service, money handling and organizing strategies.
- Leveraged CRM to collect, organize, and manage sales data and customer information.
- Provided professional services and support in a dynamic work environment.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
High School Diploma -
Thomas Kelly College Preparatory High School
Chicago, IL05.2023
Skills
-reliable
-bilingual speaker & writer
-fast learner
-works well with others
-patient
-Tech savvy
-attentive
Timeline
Accountant
Currency Exchange
08.2023 - Current
High School Diploma -
Thomas Kelly College Preparatory High School
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