Summary
Overview
Work History
Education
Skills
Certification
Willingtorelocate
References
Timeline
Manager

Crystal Jay

Benton,AR

Summary

I love to help people. I'm always learning and growing with my team. I'm a firm believer in cross training and helping out where I can. There never a moment where we can not learn from it To be a better version of ourselves to give in this world.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Hyperbaric tech

Wound Evolution
11.2023 - Current
  • I currently work as a Hyperbaric tech for wound evolution
  • I run chambers for our patients to help in their healing process
  • I do all precert and auth for insurance
  • Help with all billing and much more
  • I am in training to work towards being the Safety Director
  • I am also cross trained in wound care for our patients here.

Emergency Medical Technician (EMT)

Arkansas heart hospital and Encore ER
01.2019 - 10.2022
  • At this present time I am an EMT at Encore for patient transport
  • I also help in ER as tech, help triage and so on
  • I have been a clinical coordinator for 4 of are Dr's at the Arkansas heart hospital clinics
  • I schedule appointments, testing and sometime some procedures with our nurses
  • I do travel to out reach clinics with our physicians
  • I help to keep their schedules and keep the clinic running smoothly
  • I make sure to receive all records to have in the charts for my physician
  • We make sure all info is correct, info is precepted, all records are scanned in
  • I also help the work up staff, room and do vitals on our patients
  • Offering care and a smiling face is a must
  • We help patients in maybe a difficult time, i always keep in mind this could be me or my love one
  • Patient care, kegs, blood draws, stocking, answering phones, helping doctors and nurses so on
  • I do also have experience in blood draws, in and out cathing
  • Wound care and much more.

Wound tech/Emergency Room Tech

Childrens Hospital
09.2017 - 08.2018
  • I am a wound and patient care tech in the burn unit..
  • Also working in the emergency room as a tech
  • Patient care, vital, also greeter and checking in
  • Apart of the trauma team for all traumas that come in.

Emergency Tech and Secretary

UNITY POINT METHODIST
10.2013 - 09.2017
  • Front office for doctors clinic and front office for the urgent care
  • Did all greeting, check in and outs
  • Insurance verification
  • Charts being scanned in
  • Calling for insurance coverage and some billing
  • I ALSO LEARNING AND WORKING AS A SCRIBE PUTTING IN ALL DR.S CHARTS AND NOTES
  • TAKE CARE OF ALL PATIENT INPUT AND ORDERS
  • PAGE FOR DR.S ANSWER ANY QUESTIONS
  • DO ALL FILING AND ANSWERING PHONES
  • ALSO CROSS TRAINED TO BE A TECH AND PATIENT CARE, i have done epoc machine, foley, in and out cath, blood draws, wound care.....I also did medical billing, some coding for the family clinic that was apart of hospital.
  • Also did collecting of copayments, collecting of payments from bills to hospital.

Build Room Tech

Advance Technology Services
02.2014 - 03.2014
  • Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data.

Production Coordinator I

ATS
05.2012 - 03.2014
  • Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment
  • Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials
  • Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates
  • Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes
  • Pack, seal, label, and affix postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage meter
  • Requisition and store shipping materials and supplies to maintain inventory of stock
  • Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials
  • Also I was trained on the surplus side of our receiving and shipping department
  • My job was to receive asset back into our system that was being returned from our customers
  • Inspect and clean each asset locate order for the asset and update stating the asset has been returned and returned to or surplus for future use or if there was an issue would state asset has been placed in repairs then will be returned to surplus
  • I also would retire assets and update the system to know the asset has been returned and will be retired out for the company
  • It was also my job to pull assets for the build room so they could continue the process and build the asset for our customers
  • I also did inventory and asset tracking for these items
  • I created the dot process for the company to cut down the loss of product
  • Each facility was assigned a specific color that was placed on each asset going out
  • Helping our techs knows if the order was theirs or not
  • By seeing a different color they could take the steps to make sure that asset made it to the correct building
  • We cut shipping errors and product loss down by 80% saving the company$336,000 in a years' time of using this program I was very proud of this project and to help my team achieve our goals
  • I also helped maintained the spreadsheet that had each asset and their location on it to help others find the product and help make an easier flow of our production from receiving to building to shipping to our customers.

Scheduler

ATS
05.2012 - 03.2014
  • Answer telephones, direct calls, and take messages
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
  • As A scheduler it was my job to cover certain facilities and set up appointments with each customer
  • I would be the contact point between the customer and the technician that would be installing their asset
  • I also coordinated with the build room to have the assets built and shipped to the correct facility
  • It was also my job to help the customer with any issues or concerns on their asset, help them schedule an appointment etc.

Daycare Teacher

EARLY LEARNING CENTER
06.2010 - 05.2012
  • Maintain a safe play environment
  • Dress children and change diapers
  • Observe and monitor children's play activities
  • Communicate with children's parents or guardians about daily activities, behaviors, and related issues
  • Sanitize toys and play equipment
  • Keep records on individual children, including daily observations and information about activities, meals served, and medications administered
  • Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention
  • Assist in preparing food and serving meals and refreshments to children
  • Create developmentally appropriate lesson plans
  • Read to children and teach them simple painting, drawing, handicrafts, and songs
  • Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books
  • Regulate children's rest periods
  • Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls
  • Perform housekeeping duties, such as laundry, cleaning, dish washing, and changing of linens
  • Organize and store toys and materials to ensure order in activity areas
  • Organize and participate in recreational activities and outings, such as games and field trips
  • Provide care for mentally disturbed, delinquent, or handicapped children
  • Care for children in institutional setting, such as group homes, nursery schools, private businesses, or schools for the handicapped
  • Operate in-house day-care centers within businesses
  • Perform general personnel functions, such as supervision, training, and scheduling
  • Help children with homework and school work
  • I was also the opening teacher; it was my job to greet every child and parent that entered our doors
  • I helped with any questions, paperwork, or payments that would need to be done
  • I directed students to their room also reporting any questions or concern's a parent may have had with their teacher
  • I worked with the babies up to the school age children.

PCT

G&D INTERGRATED
10.2008 - 01.2010
  • Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment
  • Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials
  • Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes
  • Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates
  • Deliver or route materials to departments, using work devices, such as hand truck, conveyor, or sorting bins
  • Pack, seal, label, and affix postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage meter
  • Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications
  • Requisition and store shipping materials and supplies to maintain inventory of stock
  • Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials
  • Compute amounts, such as space available, shipping, storage, or demurrage charges, using computer or price list
  • Compare shipping routes or methods to determine which have the least environmental impact
  • I was also a part of their internal auditing team to help the company become ISO9000 Certified.

IV Tech

OSF Saint Francis
11.2000 - 05.2006
  • Worked in Laminar hoods and a clean room
  • Made TPN and IV foods
  • Did all ordering and cleaning
  • Checked feeding and Tpns everyday
  • Carried my tech license with no incidents or errors
  • Also cross training in main pharmacy to fill nurse stations.

Store Manager/Sales Manager

Claire's Stores Inc.
01.2000 - 01.2004
  • Was store manager, payroll, human resource, ordering, stocking, scheduling
  • Cash deposits, opening closing
  • Also did all employees training.

Education

certificate - Emergency Medical Services

Pulaski Technical College
08.2022

Skills

  • Filing
  • CPR
  • EKG
  • Microsoft Word
  • Epic
  • Auditing
  • Triage
  • Experience administering injections
  • Medical office experience
  • Anatomy knowledge
  • Infection control
  • Medical receptionist
  • Human resources
  • Shipping & receiving
  • Laboratory experience
  • Medical records
  • Editing
  • Medical coding
  • Critical care experience
  • Cleaning
  • Cash handling
  • Medical scheduling
  • Payroll
  • Accounting
  • ICU experience
  • Insurance verification
  • Medical terminology
  • Sales
  • Stocking
  • Office experience
  • Vital signs
  • Administrative experience
  • Store management
  • EMT experience
  • Patient care
  • Laundry
  • Organizational skills
  • Teaching
  • Customer service
  • Data entry
  • Front desk
  • Medical imaging
  • Hospital experience
  • Power tools
  • Medical billing
  • Hand tools
  • Childcare
  • Food preparation
  • Cleanroom
  • Sales management
  • Leadership
  • Microsoft Office
  • Driving
  • Office Management
  • Clerical Experience
  • Phone Etiquette
  • Supervising Experience
  • Quality Assurance
  • Employee Orientation
  • Communication skills
  • Google Docs
  • Management
  • Primary Care Experience
  • Microsoft Powerpoint
  • EMR Systems
  • Documentation review
  • Data collection
  • CHT
  • BLS Certification
  • Patient Monitoring
  • Medical Equipment Handling
  • Decompression Procedures
  • HIPAA Regulations
  • Direct Patient Care
  • Patient interaction
  • Maintaining equipment
  • Patient vital taking
  • Sterilization techniques
  • Infection control protocols
  • Sanitation Procedures
  • Quality Control Procedures
  • Patient Care Coordination
  • Medical terminology expertise
  • Patient care documentation
  • Patient Stabilization
  • Care Plan Development
  • Maintaining inventory
  • Staff Management
  • Managing schedules
  • OSHA Compliance
  • Medical terminology knowledge
  • Equipment Maintenance
  • Technical report writing
  • Treatment protocols
  • Data Management
  • Patient Rapport
  • Medical Records Management
  • Medical Equipment Operation
  • Schedule setting
  • Medical office administration
  • Patient status assessment
  • Equipment maintenance procedures
  • Biohazard Waste Disposal
  • Technical applications implementation
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Critical Thinking
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Punctual and Dependable
  • Decision-Making
  • Certified in CPR/AED
  • Equipment safety
  • Recordkeeping and documentation
  • Relationship Building

Certification

  • PALS Certification
  • CNA
  • BLS Certification
  • CPI Certification
  • CPR Certification
  • EMT Certification
  • EMT-B
  • EMT License
  • Driver's License
  • ACLS Certification

Willingtorelocate

Scotland, SD

References

  • Shana Mcdonel, 870-329-2491
  • Amber Mcneely, 817-723-8421
  • Bobby Childress, 479-477-0154
  • Tisha King, 501-940-8448
  • Walter Bliss, 501-951-0334
  • Sarah Carter, 870-500-3617
  • Eric Bain APRN, 501-860-8160

Timeline

Hyperbaric tech

Wound Evolution
11.2023 - Current

Emergency Medical Technician (EMT)

Arkansas heart hospital and Encore ER
01.2019 - 10.2022

Wound tech/Emergency Room Tech

Childrens Hospital
09.2017 - 08.2018

Build Room Tech

Advance Technology Services
02.2014 - 03.2014

Emergency Tech and Secretary

UNITY POINT METHODIST
10.2013 - 09.2017

Production Coordinator I

ATS
05.2012 - 03.2014

Scheduler

ATS
05.2012 - 03.2014

Daycare Teacher

EARLY LEARNING CENTER
06.2010 - 05.2012

PCT

G&D INTERGRATED
10.2008 - 01.2010

IV Tech

OSF Saint Francis
11.2000 - 05.2006

Store Manager/Sales Manager

Claire's Stores Inc.
01.2000 - 01.2004

certificate - Emergency Medical Services

Pulaski Technical College

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Crystal Jay