Crystal Johnson
Ridgecrest,CA
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
Ridgecrest Regional Hospital
Ridgecrest, CA
01.2020 - 10.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Updated daily log book with information about visitors entering the premises.
- Organized conference room reservations for meetings or events.
- Assisted with special projects assigned by management when required.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Processed payments and updated accounts to reflect balance changes.
- Scheduled and confirmed appointments and meetings for management team.
- Sorted incoming mail and directed to correct personnel each day.
Certified Nursing Assistant
Ridgecrest Regional Hospital
Ridgecrest, CA
12.2017 - 10.2024
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Observed patients for any changes in their physical or mental condition.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Provided emotional support to family members regarding end-of-life decisions.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Participated in educational programs related to nursing assistant skills development.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Distributed drinking water and nourishment to residents.
- Assisted residents in preparing for activities and social programs.
- Planned and served meals and snacks to patients according to prescribed diets.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Education
High School Diploma -
Atascadero Adult School
Atascadero, CA11-2009
Skills
- Technical Support
- Bookkeeping
- Clerical Support
- Multi-Line Telephone Systems
- Time Management
- Scheduling appointments
- Project Coordination
- Administrative Support
- Data Entry
- Scheduling
Certification
- Certified Nurse Assistant
Languages
English
Professional
References
References available upon request.
Timeline
Receptionist
Ridgecrest Regional Hospital
01.2020 - 10.2024
Certified Nursing Assistant
Ridgecrest Regional Hospital
12.2017 - 10.2024
- Certified Nurse Assistant
High School Diploma -
Atascadero Adult School
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