- I enjoy cooking for friends and family gatherings
- Interior Design
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I have a passion for photography and editing photos
- Crafting and DIY Projects
- Dance
- Fashion
- Hiking
- Camping
- Volunteering
- Running
Crystal Johnson
San Francisco,CA
Summary
Dynamic professional with a rich background spanning military law enforcement, customer service, and business management, notably with the United States Army. Excelled in fostering team collaboration and enhancing client relationships through exceptional communication and organizational skills. Proven track record in implementing innovative strategies to drive brand visibility and operational efficiency. Skilled in law enforcement and customer service, achieving significant achievements in diverse roles.
Overview
8
8
years of professional experience
Work History
Volunteer
Warrior Canine Connection
06.2024 - Current
- Provided training support to new staff members, enhancing their skills and knowledge in patient care practices
- Facilitated team collaboration by promoting effective communication and fostering a positive work environment
- Engaged with the community through outreach programs, strengthening relationships and promoting health awareness
- Executed high standards of animal care, ensuring the well-being and proper handling of various species
Business Owner
The Coloring Box LLC
10.2023 - Current
- Managed financial resources efficiently to ensure organizational sustainability and growth
- Spearheaded business development initiatives that expanded market reach and enhanced client relationships
- Fostered customer engagement through personalized communication strategies that improved satisfaction and loyalty
- Devised innovative marketing strategies that successfully elevated brand awareness and drove consumer interest
Sales Associate
Underground Smoke Shop
07.2024 - 08.2024
- Managed cash handling processes to ensure accurate transactions and minimize discrepancies
- Delivered exceptional customer service by responding promptly to inquiries and resolving issues effectively
- Demonstrated extensive product knowledge to assist customers in making informed purchasing decisions
- Oversaw inventory management procedures to optimize stock levels and reduce waste
- Executed merchandising strategies to enhance product visibility and attract customer engagement
Military Police Officer
United States Army
01.2019 - 02.2024
- Followed directions from supervisors and completed tasks within appropriate timeframe
- Collaborated with others by contributing time, effort and talent to advance needs or further missions
- Established and maintained relationships with fellow volunteers and organizational stakeholders
- Assisted with the adjustment of canine companions to various handlers/service members through daily commands and practical simulations
- Managed law enforcement, criminal investigations, safety protocols and civil disturbances
- Directed and controlled crowds at base functions and organized and recorded facts to prepare incident reports
- Patrolled specific areas on foot and on motorized conveyance to respond promptly to calls for assistance
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions
- Answered calls with friendly and polite approach to engage callers and deliver exceptional service
General Manager
Pleasure World
01.2023 - 10.2023
- Fostered strong customer engagement through personalized communication and responsive service strategies
- Streamlined operational efficiency by implementing process improvements that reduced turnaround times
- Led cross-functional teams to enhance collaboration and drive project success
- Formulated innovative sales strategies that boosted market penetration and brand visibility
- Facilitated staff development programs to enhance employee skills and promote career growth
Administrative Assistant
Fort Moore Funeral Home Honors Program
01.2023 - 08.2023
- Performed accurate data entry to maintain up-to-date records and streamline information retrieval
- Organized files systematically to enhance accessibility and promote efficient office operations
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly
- Managed correspondence effectively to ensure timely communication and adherence to deadlines
- Oversaw office supplies management to maintain adequate inventory and reduce procurement costs
Sales Associate
Forever 21
06.2018 - 01.2019
- Delivered exceptional customer service by addressing inquiries and resolving issues with professionalism and empathy
- Enhanced product knowledge through continuous learning and training, enabling effective communication of features and benefits to customers
- Streamlined inventory management processes to optimize stock levels and improve overall operational efficiency
- Fostered team collaboration by participating in cross-functional meetings and supporting a cohesive work environment
Waitress
Waffle House
01.2017 - 05.2018
- Executed efficient order taking processes to enhance customer satisfaction and streamline service delivery
- Managed cash handling procedures with precision to ensure accurate transactions and financial accountability
- Optimized time management strategies to enhance productivity and meet service deadlines in a fast-paced environment
- Prepared food items according to established recipes and quality standards, ensuring freshness and consistency
- Delivered exceptional customer service by addressing inquiries and resolving issues to foster positive client relationships
- Collaborated effectively with team members to achieve shared goals and improve overall operational efficiency
Education
High School Diploma -
Hardaway High School
Columbus, GA05-2018
Skills
- Answering Phones
- Behavioural Sciences
- Collaboration
- Cooking
- Customer Service
- Dogs
- Industrial Sewing
- Law Enforcement
- Memorization
- Military Experience
- Multi Tasking
- Patrolling
- Technical
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
Interests
Timeline
Sales Associate
Underground Smoke Shop
07.2024 - 08.2024
Volunteer
Warrior Canine Connection
06.2024 - Current
Business Owner
The Coloring Box LLC
10.2023 - Current
General Manager
Pleasure World
01.2023 - 10.2023
Administrative Assistant
Fort Moore Funeral Home Honors Program
01.2023 - 08.2023
Military Police Officer
United States Army
01.2019 - 02.2024
Sales Associate
Forever 21
06.2018 - 01.2019
Waitress
Waffle House
01.2017 - 05.2018
High School Diploma -
Hardaway High School
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