Crystal Johnson
Metairie,LA
Summary
Well rounded, detail oriented, experienced in inputting demographics into a variety of computer systems. Immaculate communication and customer service skills. Adapts well in high volume situations. Served in the US Military in 1990. I look forward to sharing and applying all of my experience and skills with your company in the near future.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Stationary & Mobile EKG Tech
Jental Labz
01.2021 - Current
- Performed vital signs and EKGs on patient prior to their medical exams. Assess the patients by getting height, weigh, and blood pressure. Also did medical history screening on clients. Input demographics into computer system. Trained new hires on how to perform EKGs as well.
- Operated EKG machines, troubleshooting technical issues to maintain optimal performance.
- Conducted EKG tests, ensuring patient comfort and accurate readings.
- Collaborated with healthcare professionals to interpret results and inform patient care plans.
- Educated patients on procedures, enhancing understanding and compliance during testing.
F/T
Walmart, Deli Associates
11.2018 - 04.2024
- Greet costumers as they approach the deli department. Open the deli department with the responsibility of checking expiration dates on all products, set stations up for myself and incoming staff to do daily deli task, make sure all pastries are baked and ready for sale by a given time frame. Ensured all ergonomic needs are met for myself and other staff.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
F/T
Acadian Ambulance Service, EMT
11.2013 - 10.2018
- Respond to calls for medical assistance and medical emergencies, such as at the scene of a car accident in which someone is injured. Assess people's condition and determine what treatment, if any, is needed. Provide treatment, such as first aid or life support care on a needed basis.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
Assistant Director
KinderCare Learning Center
08.2000 - 09.2013
- Communicated daily via phone and in person with current and potentially new customers
- Greeted parents mornings for drop off and evenings for pick up
- Responsible for inputting employees time for payroll
- Negotiated and secured a 35% reduction in vendor costs for the organization
- Held employee meetings discussing several important topics
- Interviewed and hiring new employees
- Led staff development initiatives to enhance teaching practices and improve student engagement.
- Streamlined operational processes, resulting in increased efficiency in classroom management and resource allocation.
Manager
Motiva Enterprises
03.1993 - 08.2000
- Oversaw daily store operations, ensuring optimal inventory levels and product availability.
- Trained and developed team members on customer service best practices and operational procedures.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Analyzed sales data to identify trends, leading to informed decision-making for promotions and stock management.
- Managed scheduling and payroll processes to optimize labor costs while maintaining staffing levels.
- Established strong vendor relationships, negotiating terms to improve supply chain efficiency and reduce costs.
- Conducted regular staff performance evaluations, fostering a culture of feedback and continuous improvement.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Administrative Specialist
US Army
11.1990 - 05.1991
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
- Coordinated logistics for personnel and equipment movements to ensure operational readiness.
- Streamlined administrative processes to enhance efficiency and reduce turnaround times.
Education
High School Diploma -
Joseph S Clark High School
New OrleansBS - Communication
Southern University At New Orleans
New OrleansEMT Certification - EMT
National EMS Academy
Lafayette, LAEKG Certification - EKG Technician
Jental Labz
Chalmette, LA10-2023
Skills
- Fast Learner
- Effective Time Management
- Ability to Work Under Pressure
- Ability to Work in a Team
- Microsoft Office
- Communication Skills
- Customer Service
- Telecommunications
- Written Communication
- Basic life support
- Patient communication
- HIPAA compliance
Accomplishments
- Supervised team of 30 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Managed a store that exceeded company expectations in every category during the 3rd & 4th quarter.
- Exceeded monthly store sales goals 4 months in a row.
Certification
- CET - EKG Technician
Languages
English
Timeline
Stationary & Mobile EKG Tech
Jental Labz
01.2021 - Current
F/T
Walmart, Deli Associates
11.2018 - 04.2024
F/T
Acadian Ambulance Service, EMT
11.2013 - 10.2018
Assistant Director
KinderCare Learning Center
08.2000 - 09.2013
Manager
Motiva Enterprises
03.1993 - 08.2000
Administrative Specialist
US Army
11.1990 - 05.1991
High School Diploma -
Joseph S Clark High School
BS - Communication
Southern University At New Orleans
EMT Certification - EMT
National EMS Academy
EKG Certification - EKG Technician
Jental Labz