Crystal Jones
Tualatin,MS
Summary
Conscientious Healthcare professional offering over 11 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
20
20
years of professional experience
Work History
Yard Driver
CAT Trucking
10.2023 - Current
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Driver
Crete Carrier
01.2021 - 10.2023
- Delivered goods and products to customer on time and in excellent condition.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Dental Assistant
Kool Smiles Dental
01.2015 - 01.2021
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Sterilized rooms and prepped equipment and instruments for 12 procedures daily.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Prepared patient x-rays and images for dentist review.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Took dental images following strict patient protection rules, applying lead aprons.
- Scheduled and confirmed patient appointments.
- Verified patient insurance eligibility and benefits.
- Monitored patient comfort and safety during dental procedures.
Certified Nursing Assistant
Traceway Retirement Community
01.2013 - 01.2015
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Documented patient information and care activities in electronic health record.
- Upheld infection control and prevention policies across different patient-facing areas.
Cashier
Todd,s Big Star Grocery
08.2004 - 01.2013
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register to record transactions accurately and efficiently.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Certified Medical Assistant - Health Administration
Martinsburg College
Martinsburg, WV11-2024
GED -
Saltillo High School
146 Tiger Drive Saltillo, MS 3886605-2004
Skills
- Phlebotomy
- Patient-focused care
- Check-in coordination
- Medical office administration
- Certified in basic life support (BLS)
- Vital sign monitors
- General housekeeping
- Infection control procedures
- Hospice care
- Trustworthy companion
- Companionship and emotional support
- Quick problem solver
- Direct patient care
Timeline
Yard Driver
CAT Trucking
10.2023 - Current
Driver
Crete Carrier
01.2021 - 10.2023
Dental Assistant
Kool Smiles Dental
01.2015 - 01.2021
Certified Nursing Assistant
Traceway Retirement Community
01.2013 - 01.2015
Cashier
Todd,s Big Star Grocery
08.2004 - 01.2013
Certified Medical Assistant - Health Administration
Martinsburg College
GED -
Saltillo High School
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