Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Crystal Jones

Salem,VA
Crystal Jones

Summary

Organized and dependable individual with exceptional communication, social and customer service skills who possess several years of diverse professional experience. Motivated and reliable team player having strong interpersonal, problem-solving and analytical skills with the proven ability to handle multiple tasks effectively and efficiently in fast-paced environments with a positive attitude and willingness to learn new things and further develop professional skills.

Overview

1
year of professional experience

Work History

The Nutrition Group
Salem , VA

Food Service Worker
08.2024 - 11.2024

Job overview

• Prepared and served food and beverages to children in a timely and efficient manner

• Maintained cleanliness and sanitation standards in the kitchen, dining area, and food preparation area

• Operated cash registers accurately for order processing and payment transactions

• Adhered to company policies regarding portion control, presentation, recipe adherence and food

handling procedures to ensure safety and quality of products.

• Managed multiple tasks simultaneously while maintaining attention to detail in a fast-paced

environment

• Supported other team members when necessary by assisting with various tasks such as dishwashing

or cleaning

• Maintained a positive attitude during challenging situations while delivering exceptional customer

service

White Lotus Group- Comfort Suites
Salem , VA

Front Desk Associate
04.2024 - 06.2024

Job overview

  • Greet and welcome guests upon arrival
  • Answer inquiries and provide information about hotel services, local attractions, and other amenities
  • Register guests and assign rooms
  • Process payments and handle cash transactions
  • Respond to guest requests and complaints in a timely and professional manner
  • Maintain a clean and organized front desk area
  • Monitor and update guest accounts
  • Assist with other departments as needed
  • Ensure compliance with all safety and security regulations
  • Perform daily audits of guest accounts and charges
  • Update and maintain guest information in the ho

Education

Salem High School
Salem , VA

High School Diploma
06-2003

University Overview

Skills

  • Basic knowledge of Microsoft office, quickbooks and other applications
  • Ability to build a rapport with customers and still focus on the task at hand
  • Ability to review and evaluate information clearly
  • Articulate resolution to complex problems in clear, concise terms
  • Leadership skills
  • Organizational Skills
  • Great phone etiquette
  • Good communication skills
  • Exceptional Customer service skills
  • Cash handling skills

Timeline

Food Service Worker
The Nutrition Group
08.2024 - 11.2024
Front Desk Associate
White Lotus Group- Comfort Suites
04.2024 - 06.2024
Salem High School
High School Diploma