Summary
Overview
Work History
Education
Skills
Timeline
SeniorSoftwareEngineer
Crystal  Joyce

Crystal Joyce

Avondale,AZ

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

25
25
years of professional experience

Work History

Data Entry Intern

Training Assessment
01.2024 - 06.2024
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
  • Utilized techniques for increasing data entry speed.
  • Followed data entry protocols, rules and regulations.

Supervisor

Bealls Outlet
06.2010 - 02.2011
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

3rd Key Manager

Traffic Shoes
11.2009 - 06.2010
  • Conducted closing procedures, including counting registers and securing premises.
  • Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.

Sales Associate

Zales Outlet
04.2009 - 11.2009
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

3rd Key Manager

Sun Coast Motion Picture
01.2000 - 06.2009

*Maintained a general knowledge of movies, music and media systems.


  • Counted registers and cleaned and secured shop at end of shift.
  • Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
  • Identified opportunities for process improvements within store operations, leading to increased efficiency across all departments.
  • Streamlined inventory management with accurate tracking and efficient ordering processes.

Sales Associate

Saks Fifth Avenue
07.2001 - 09.2002
  • Built relationships with customers to encourage repeat business.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Sales Associate

Sam Goody
11.1999 - 01.2000
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

Certification - Medical Assistant

Florida Metropolitan University
Tampa, FL

High School Diploma -

Wyandotte High School
Kansas City, KS

Certification - Biological Sciences

Jackson State University
Jackson, MS

Skills

    Able to work with Microsoft Word, Excel, PowerPoint, WordPerfect

    Excellent Written and Verbal Communication Skills, and Quick learner

    Years of experience with client

    correspondence

    Prioritizing, Organizational Skills and able to Multi-task

    Strong work ethics

    Type 55 words/minute

  • Self-motivation and initiative
  • Spreadsheet creation and management
  • Research and information gathering
  • Efficient data storage methods
  • Data analysis techniques
  • Data visualization techniques
  • Data entry
  • Document scanning
  • Word processing
  • Spreadsheet management

Timeline

Data Entry Intern

Training Assessment
01.2024 - 06.2024

Supervisor

Bealls Outlet
06.2010 - 02.2011

3rd Key Manager

Traffic Shoes
11.2009 - 06.2010

Sales Associate

Zales Outlet
04.2009 - 11.2009

Sales Associate

Saks Fifth Avenue
07.2001 - 09.2002

3rd Key Manager

Sun Coast Motion Picture
01.2000 - 06.2009

Sales Associate

Sam Goody
11.1999 - 01.2000

Certification - Medical Assistant

Florida Metropolitan University

High School Diploma -

Wyandotte High School

Certification - Biological Sciences

Jackson State University
Crystal Joyce