Crystal Kass
Manitowoc,United States
Summary
Highly-effective Human Resources Professional delivering successful strategies for maximizing personnel retention and productivity. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Sr. Human Resource Business Partner
JPW Industries
02.2024 - Current
- Negotiated favorable terms with benefits providers, securing cost-effective options for employees while managing company expenses responsibly.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
- Structured compensation and benefits according to market conditions and budget demands.
- Coached managers on effective communication techniques, promoting greater transparency within the organization.
- Streamlined HR processes for improved efficiency, leading to better decision-making and resource allocation.
Human Resources Manager
JPW Industries
02.2021 - 02.2024
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Instructed senior leaders on appropriate employee corrective steps.
- Recruited top talent to maximize profitability.
Human Resources Generalist
Orion Energy Systems, Inc.
09.2020 - 02.2021
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Explained and administered medical insurance, disability and flexible spending accounts.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
Human Resources Manager - Payroll Administrator/AR Coordinator
Heresite Protective Coatings
11.2018 - 09.2020
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Ensured timely salary disbursements for employees, maintaining strict adherence to company policies and deadlines.
- Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
Administrative Support Specialist -Finance
City of Manitowoc
02.2017 - 11.2018
- Increased customer satisfaction with prompt and accurate responses to inquiries and concerns.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Treasurer
Lake Township
01.2002 - 06.2016
- Implemented strategies to improve organizational financial performance.
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
- Mitigated risk by implementing internal controls and safeguards for revenues and expenditures.
- Worked closely with auditors to ensure compliance with regulatory requirements, avoiding potential fines or penalties.
Education
Master of Business Administration - MBA - Human Resources Management/Personnel Administration
University of Wisconsin-Parkside
08.2024
Bachelor's Degree - Multi-/Interdisciplinary Studies
University of Wisconsin-Green Bay
01.2011
Associate of Arts and Sciences - AAS - Business
University of Wisconsin - Marinette
01.1999
Skills
- Talent Management
- Employee Handbook Development
- Benefits Administration
- Compliance
- Onboarding, Training, and Development
- ADP Workforce Now
- Recruitment
- Payroll Processing
- Employee Relations
- Health and Safety Programs
- Data Analytics
Certification
- SHRM-CP - SHRM Certified Professional
- OSHA 30
- Notary Public
Timeline
Sr. Human Resource Business Partner
JPW Industries
02.2024 - Current
Human Resources Manager
JPW Industries
02.2021 - 02.2024
Human Resources Generalist
Orion Energy Systems, Inc.
09.2020 - 02.2021
Human Resources Manager - Payroll Administrator/AR Coordinator
Heresite Protective Coatings
11.2018 - 09.2020
Administrative Support Specialist -Finance
City of Manitowoc
02.2017 - 11.2018
Treasurer
Lake Township
01.2002 - 06.2016
Master of Business Administration - MBA - Human Resources Management/Personnel Administration
University of Wisconsin-Parkside
Bachelor's Degree - Multi-/Interdisciplinary Studies
University of Wisconsin-Green Bay
Associate of Arts and Sciences - AAS - Business
University of Wisconsin - Marinette
- SHRM-CP - SHRM Certified Professional
- OSHA 30
- Notary Public
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