Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Kassees

Romulus,MI

Summary

Computer-savvy and willing to learn to handle diverse office needs. Excels under pressure and flexes easily with changing demands.

Dedicated administrative professional with experience in popular systems and software. Friendly employee with strong customer service and issue resolution skills.

Overview

8
8
years of professional experience

Work History

Company Driver

Westside Transportation
Canton, MI
01.2025 - Current
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Inspected truck before and after trips, ensuring all safety regulations were followed.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.

Remote BDC

Kelly Services
Livonia, Michigan
10.2021 - 02.2022
  • Recognized security risks to properly handle situations.
  • Provided outstanding customer support by helping people access their pensions.
  • Resolved escalated customer issues promptly and professionally.

Shipping and Receiving Manager

Supplementsgeeks
Westland, Michigan
01.2017 - 02.2022
  • Identified opportunities to reduce cost and improve productivity.
  • Developed inventory control systems to track stock levels, delivery times and transport costs.
  • BOL

Education

Certificate of Technical Studies - Computer Numeric Control

Schoolcraft College
Livonia, MI
06-2021

Associate of Arts - Liberal Arts

Manthano
Westland, MI
04-2019

Skills

  • New employee mentoring
  • Punctuality
  • Safety conscious
  • Basic mechanical skills
  • Remote work experience
  • Scheduling management
  • File management
  • Deadline management
  • Meeting facilitation
  • Spreadsheet development
  • Contract documentation management
  • Telephone etiquette
  • Quality assurance
  • Operations support
  • Database entry

Timeline

Company Driver

Westside Transportation
01.2025 - Current

Remote BDC

Kelly Services
10.2021 - 02.2022

Shipping and Receiving Manager

Supplementsgeeks
01.2017 - 02.2022

Certificate of Technical Studies - Computer Numeric Control

Schoolcraft College

Associate of Arts - Liberal Arts

Manthano
Crystal Kassees