Crystal Keys
FLORISSANT,MO
Summary
A highly experienced Direct Support Professional with several years of experience in administering medication and maintaining a safe and organized environment for patients. Possesses excellent interpersonal skills and the ability to develop strong relationships with clients. Proven track record of providing patient progress and communicated updates with the care team.
Professional educational support provider equipped to handle dynamic classroom environments and assist in delivering instructional activities. Capable of fostering collaborative atmosphere and addressing individual student needs. Reliable team player with strong focus on adaptability and achieving educational goals.
Overview
6
6
years of professional experience
Work History
Substitute Paraprofessional
St.louis Language Immersion School
04.2025 - Current
- Provided support during classes, group lessons, and classroom activities.
- Monitored student classroom and outdoors activities to promote student safety.
- Provided one-on-one assistance to students who needed additional support, enabling them to achieve academic goals.
- Promoted a safe learning environment by closely monitoring student behavior and intervening when necessary to maintain orderliness in the classroom.
Direct Support Professional
Wright Way Residential
01.2024 - Current
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
Direct Support Professional
Easterseals
01.2021 - Current
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
Direct Support Professional
Equilibrium
01.2021 - 01.2024
- Developed strong rapport with clients, facilitating trust-based relationship for effective support.
- Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.
- Coordinated with families and other caregivers, ensuring cohesive approach to client support.
- Implemented behavior management plans to address challenging behaviors, promoting safe environment for all.
Workforce Administrator
Spectrum Communications
01.2019 - 01.2023
- Prepared workforce schedules reports and plans.
- Designed and implemented short-term and long-term strategies.
- Monitored change requests and prepared related documentation.
- Prepared and maintained office database using Microsoft Office and other web based applications.
- Managed or assisted with various special projects as requested.
Education
Applied Science - Business Management
05.2014
Skills
- Service Documentation
- Decision Making
- Care Planning
- CPR Certification
- Bedside Care
- Personal Hygiene Assistance
- Client Transportation
- First Aid Certification
- Behavioral support
- Special education support
- Behavior improvements
- Disability awareness
Certification
- DCA - Direct Care Aide
- PCA - Personal Care Aide
- NCPCT - Patient Care Technician
- Licensed Missouri Department of Elementary & Secondary Education Substitute Certification
Timeline
Substitute Paraprofessional - St.louis Language Immersion School
04.2025 - Current
Direct Support Professional - Wright Way Residential
01.2024 - Current
Direct Support Professional - Easterseals
01.2021 - Current
Direct Support Professional - Equilibrium
01.2021 - 01.2024
Workforce Administrator - Spectrum Communications
01.2019 - 01.2023
Vatterott College - Applied Science, Business Management
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